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Article: 100026022
Last Published: 2013-11-27
Ratings: 0 0
Product(s): NetBackup
Problem
BMR Media Boot Restore fails with "Error: No devices listed in /proc/sys/dev/cdrom/info"
Error Message
BMR Restore fails with "Error: No devices listed in /proc/sys/dev/cdrom/info"
-The bmrrst log is empty because the process never makes it that far
Cause
Customer had multiple virtual CD-ROM devices associate with the booting hardware. The error was introduced because of a Raritan Console Server virtual device that was visible to the client hardware, as well as the normal virtual device of the hardware.
Solution
Verify if more than one virtual CD-ROM device is available to the booting client. If so, move the ISO image attachment to the other device and retry the operation.
Applies To
-Master server: RHEL 6.2
-Boot Server: SuSE2.6.16
-Client: SuSE2.6.16