Mailbox synchronization fails with events 3196 and 3188 when "Folder hierarchy and permissions" option selected

  • Article ID:100022597
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Problem

Mailbox synchronization fails with events 3196 and 3188 when "Folder hierarchy and permissions" option selected


 

Error Message

See Dtrace excerpt below of process ArchiveTask:

1009 09:45:58.874 [5180] (ArchiveTask) <5004> EV:M CSynchHelper::SFP(Top of Information Store) - Opening PR_ACL_TABLE
1010 09:45:58.952 [5180] (ArchiveTask) <5004> EV:M CSynchHelper::SFP(Top of Information Store) - COM exception synchronizing folder permissions, 0x80004005

V-437-3196

V-437-3188

Cause



 

Solution

Use the Exchange Server Public Folder Distributed Authoring and Versioning (DAV)-based Administration tool (PFDAVAdmin) to check DACL State and look for any folders that contain unresolved SIDs. See article below for more information on the Microsoft Exchange Server Public Folder DAV-based Administration Tool.
 

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