Please enter search query.
Search <product_name> all support & community content...
On a Windows Master or Media server, the Private Branch Exchange (PBX) service does not start. It may have previously been working, but now the PBX service fails to start with an Error 1053 shown in System Event logs.
Article: 100020500
Last Published: 2012-07-21
Ratings: 0 1
Product(s): NetBackup & Alta Data Protection
Problem
On a Windows Master or Media server, the Private Branch Exchange (PBX) service does not start. It may have previously been working, but now the PBX service fails to start with an Error 1053 shown in System Event logs.Error Message
Unable to start Private Branch Exchange service: Error 1053Solution
EMM and other services will not start if PBX is not running.
Check the Server's environment variables.
In some cases, the pathing may be corrupted (ex. "C:|Program Files\Veritas\NetBackup\" instead of "C:\Program Files\Veritas\NetBackup\"
Change the "|" in the path to a "\" to resolve the issue.
Check the Server's environment variables.
In some cases, the pathing may be corrupted (ex. "C:|Program Files\Veritas\NetBackup\" instead of "C:\Program Files\Veritas\NetBackup\"
Change the "|" in the path to a "\" to resolve the issue.
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.