Browsing window to select the VMware tools ISO / Hyper-V Integration Component ISO / SDR , Catalog, Job log is blank or reflect a old Backup Exec server name. The ISO file can not be selected during P2V/B2V backup definition creation.

Problem

Unable to select the VMware tools ISO / Hyper-V Integration Component ISO during the P2V/B2V backup definition creation.  This issue is also observed when attempting to change SDR, Catalog, Job log pathsl.  (FIGURE 1 and FIGURE 2)

Error Message

FIGURE 1 - Browse Selection Empty

FIGURE 2 - Browse Selection with wrong server name - Browse Error

Cause

Solution

Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.

Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.

There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see http://www.veritas.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.