How to get product updates for Veritas System Recovery

Article: 100011837
Last Published: 2021-04-21
Ratings: 0 1
Product(s): System Recovery

Problem

How to obtain the latest update / Service Pack (SP) for Veritas System Recovery (VSR).

Solution

For Veritas System Recovery 18 and later, run Veritas Update to apply the latest Service Pack to an unmanaged VSR client. Information about running Veritas Update may be found in the VSR User's Guide:
Updating Veritas System Recovery with Veritas Update

For Veritas System Recovery 16, Symantec System Recovery 2013 R2, and earlier, run LiveUpdate to apply the current Service Pack to an unmanaged System Recovery client system unless the computer is running System Recovery 2013 R2.  For System Recovery 2013 R2, LiveUpdate will only install SP3.  To get the the latest update for 2013 R2, which is currently SP6, the update needs to be installed using the separately available Service Pack 6 installer:
https://www.veritas.com/support/en_US/article.100032622


NOTE: After May 2, 2018, VSR 16 and earlier versions may no longer receive product updates via Symantec LiveUpdate.  Visit this article periodically to receive the updates manually.


Considerations for updating System Recovery:  

  • If the client is managed by System Recovery Management Solution (VSR-MS), apply the update to the VSR-MS system through the Symantec Installation Manager and create a policy to deploy the updates to the managed client systems.
  • If the client is in an unmanaged environment and does not have the standalone console/UI installed, download and apply the service pack update manually.  Or from a client system that the standalone console/UI is installed, run LiveUpdate to install the service pack and then redeploy the agent to the remaining clients from this system.
  • System Recovery Linux Edition (VSR-L) updated build can be obtained through the Veritas Entitlement Management System (See https://www.veritas.com/support/en_US/article.100040083)  

Useful links:

Looking to try out Veritas System Recovery? Access the current version from Trialware: https://www.veritas.com/form/trialware/system-recovery

This provides the full installer for the latest version of Veritas System Recovery and is available for a free 60-day evaluation.   Entering a License Key into a Trialware installation will activate the product.

 

Veritas System Recovery 21: 

https://www.veritas.com/support/en_US/downloads/detail.REL136319

 

Veritas System Recovery 18:

Latest Service Pack -
Veritas System Recovery 18 Service Pack 3 - Released 2018-04-15 - https://www.veritas.com/support/en_US/article.100045207.html

Install:
Veritas System Recovery 18 with SP3 slipstreamed installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/support/en_US/article.100040083)


Veritas System Recovery 16:

Latest Service Pack -
Veritas System Recovery 16 SP2 - Released 2017-08-31 - https://www.veritas.com/docs/100034385

Install:
The updated Veritas System Recovery 16 with SP2 slipstreamed installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/support/en_US/article.100040083)  

 

Symantec System Recovery 2013 R2:

Last Service Pack -
System Recovery 2013 R2 SP6 - Released 2016-06-27 - https://www.veritas.com/support/en_US/article.100032622

Install:
The updated System Recovery 2013 R2 with SP6 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/support/en_US/article.100040083)

 

Symantec System Recovery 2013:

Last Service Pack -
System Recovery 2013 SP2 - Released 2014-02-18 - https://www.veritas.com/support/en_US/article.100011806

Install:
The updated System Recovery 2013 with SP2 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/support/en_US/article.100040083)  

 

Symantec System Recovery 2011:

Last Service Pack
System Recovery 2011 SP3 - Released 2012-08-23  - https://www.veritas.com/support/en_US/article.100027469

Install:
The updated System Recovery 2011 with SP3 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/support/en_US/article.100040083)  

 

 Backup Exec System Recovery 2010:

Last Service Pack
BESR 2010 SP5 - Released 2012-07-17  - https://www.veritas.com/support/en_US/article.100008846

Install:
The updated BESR 2010 with SP5 slipstreamed Installer can be accessed through the Veritas Entitlement Management System (See https://www.veritas.com/support/en_US/article.100040083)  


 

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