Unable to restore sybase database,show error information:"Backup Server Internal Error: 4.126.3.1: Unable to get current date and time. Internal error."

Unable to restore sybase database,show error information:"Backup Server Internal Error: 4.126.3.1: Unable to get current date and time. Internal error."

  • Article ID:100010126
  • Last Published:
  • Product(s):NetBackup

Problem

Restore Sybase database failed.

Error Message

isql -Usa -P -Slinux
1> load database zxinmeasure from "sybackup::linux.zxinmeasure.D.0.13713.25-07-2013.21:00:00
2>  -SERV SX-udbMgt -CLIENT SXDX-SIPPUSH-AS"
3> go
Backup Server session id is:  5.  Use this value when executing the
'sp_volchanged' system stored procedure after fulfilling any volume change
request from the Backup Server.
Backup Server Internal Error: 4.126.3.1: Unable to get current date and time.
Internal error.
Msg 8009, Level 16, State 1:
Server 'linux', Line 1:
Error encountered by Backup Server.  Please refer to Backup Server messages for details.

Cause

character set inconsistent between sybase server and sybase backup server.
Add the following line in the Backup Server RUN_file.
-Lus_english \

Solution

Please contact sybase support to handle the issue:
Add the following line in the Backup Server RUN_file.
-Lus_english \
sybase@testsybase:~/ASE-15_0/install> more RUN_linux_back
#!/bin/sh
#
# Error log path: /home/sybase/ASE-15_0/install/linux_back.log
# Maximum number of network connections: 25
# Maximum number of server connections: 20
# Multibuf executable path: /home/sybase/ASE-15_0/bin/sybmultbuf
# Backup Server name: linux_back
#
/home/sybase/ASE-15_0/bin/backupserver \
-e/home/sybase/ASE-15_0/install/linux_back.log \
-N25 \
-C20 \
-M/home/sybase/ASE-15_0/bin/sybmultbuf \
-Slinux_back \
-Lus_english \


Applies To

NetBackup Version: 7.1

OS Type & Version: SuSE Linux 

Database Type & Version: Sybase 15.5

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