VMware backup fails with Snapshot error status 156

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  • Article ID:000015664

Problem

VMware backups for windows 2003 vm clients fails with statsus code 156 .

Error Message

In the bpfis logs we see the below error message .

" Cannot create a quiesced snapshot because the create snapshot operation exceeded the time limit for holding off I/O in the frozen virtual machine"

Cause

The issue is with application based quiescing .

App based quiescing is not supported in windows 2003 .

Also quiescing is done by vmware and not by netbackup .

Netbackup just back up the VM *after* it is quiesced

Solution

The issue is can resolved by disabling the quiescing .

For more information, refer to VMWare KB Article 1007696.


Applies To

Netbackup : 7.1.0.3

Master : windows 2008 R2

Media server and vm backup host : windows 2008 R2

ESX :V-sphere 5

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