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Article: 100004424
Last Published: 2011-08-15
Ratings: 0 0
Product(s): NetBackup & Alta Data Protection
Problem
When starting NetBackup the bprd service will shutdown with an error that it cannot contact bpdbm
Error Message
bprd[6394]: Cannot contact NetBackup bpdbm. Terminating.
Cause
bp.conf used only the fully qualified domain names of the servers. Running "/usr/openv/netbackup/bin/bpclntcmd -self" showed that the master server was not resolving its own host name (short name).
Solution
1. Verify that both forward and reverse name resolution is working for the master server's hostname and IP address. Update /etc/hosts or DNS as required.
2. Verify that all server names in bp.conf are correct, that those servers exist, and that forward and reverse name resolution works for them. Update /etc/hosts or DNS as required. Remove any non-operational or non-existent servers.