Global financial institution training

Industry: Financial services
Headquarters: Australia
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Customer Success /Customer Success | Global Financial Institution - Training

The challenge

A global financial institution required training for its staff on the Veritas eDiscovery Platform, powered by the Clearwell, without compromising its existing production environment and day-to-day business operations.

The solution

Commonwealth Legal, a division of Ricoh Canada, developed a first-of-its-kind "Commonwealth Legal Virtual Lab Environment for Clearwell" providing a web-based training environment that provided the client with extensive product knowledge applicable to real-world scenarios.

The outcome

This web-based training application consists of both theoretical and practical components, providing trainees with extensive product knowledge applicable to real-world scenarios while also minimising impact to operations. 27 employees were able to complete training within four.

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At a glance

 

Limited impact on the client's day-to-day business operations as trainees were able to access the training modules virtually.

 

Practical labs utilise actual data and allow trainees an opportunity to apply knowledge in real-time within real-world scenarios.

 

Training application successfully developed by Commonwealth Legal's certified Veritas technology trainers.

 

Helped reduce storage, backup and helpdesk costs

 

Products/Services used

Veritas eDiscovery