Jabber, which originally started as an open source, XML-based messaging protocol, was acquired by Cisco Systems in 2008. Today, it provides users with a wide range of communication and collaboration capabilities, including instant messaging (IM), voice and video calls, voice messaging, desktop sharing, and conferencing. Users can access Jabber on multiple devices and operating systems.

Communications taking place over Cisco Jabber can easily be archived when adding Merge1 to your existing infrastructure. As opposed to other archiving compliance solutions, which require sending your workforce’s critical, sensitive communications to a third party data store, Merge1 captures Cisco Jabber communications and stores them in your existing email archive, whether on-prem (e.g. Veritas Enterprise Vault) or in the Cloud (e.g. Microsoft Office 365).

Once archived, Jabber communications can be retained, supervised for compliance and searched for eDiscovery and internal Information Governance.

Merge1 excels in helping archive Jabber communications.

• Captures emails and chats.
• Supports persistent chats.
• Offers MSSQL and postgres support.
• Offers Oracle support.
• Preserves headers, original message time and other data for accurate search and retrieval during eDiscovery.
• Archives custom headers (where applicable) to allow for easy search.
• Supports private channel communications.
• Produces a similar look and feel as the native message.
• Combines chats into easy to read threads.