Service and License Agreements

Current Agreements

This page provides information about our standard terms and conditions for Veritas* solutions. Relevant documents and postings include:

  • Software – please see the License Agreement and related Product Use Rights supplement, if any applies
  • Services – please see the Services Agreements including Services Terms and Services Descriptions

*Please note, Veritas products released before January 29, 2016 may contain Symantec branding. As new versions of the products are released, Veritas will update branding in the product to Veritas branding. Even though end user license agreements and other product branding may refer to “Symantec”, all such references are understood to mean, and all associated rights and obligations shall apply to, Veritas. For avoidance of doubt, please note for customers who download, install or use Veritas software in Australia, New Zealand or the Pacific Islands, your Veritas licensor is Veritas Storage (Singapore) Pte Ltd.

For Product Documentation, please refer to https://www.veritas.com/support/en_US.html.

360 Data Management Suite - Hybrid Subscription

Suite Terms. The Suite is sold under the Veritas Corporate, Academic or Government Licensing Program terms, together with the following additional terms, depending on the form factor of the Suite components. Additional terms are either set forth below or posted on https://www.veritas.com/about/legal/license-agreements.

  • 360 Data Management Suite Certificate – the terms provided together with the purchase confirmation certificate;
  • Software License – the License Agreement and the associated Product Use Rights supplement;
  • Software Support – Veritas’ Essential Support or Basic Maintenance terms, as applicable; and
  • Cloud – Hosted Services Terms and related Services Description.

360 Data Management Suite Certificate

360 Data Management Suite certificate

License Agreement

GBL EULA 4.0

Product Use Rights

360 Data Management v3

360 Data Management Suite – Hybrid Subscription

3.0 Components

360 Data Management Suite – Perpetual/Subscription

3.0 Components

360 Data Management Suite – Term Subscription

3.0 Components

Academic Licensing Program Terms

Program Agreement

Academic Certificate 2018-04

Access
APTARE

Product Use Rights

APTARE 10.6

License Agreement

GBL EULA 4.0

Appliance Services
ApplicationHA

License Agreement

ApplicationHA: 6.1
ApplicationHA WIN: 6.1
ApplicationHA for Linux, Unix & VMWare: 6.0

Backup Exec

License Agreement

EULA 4.0

Product Use Rights

Backup Exec 21.2 (English) PUR
Backup Exec 21.2 (French) PUR
Backup Exec 21.2 (German) PUR
Backup Exec 21.2 (Italian) PUR
Backup Exec 21.2 (Spanish) PUR
Backup Exec 21.2 (Brazilian Portuguese) PUR
Backup Exec 21.2 (Russian) PUR
Backup Exec 21.2 (Japanese) PUR
Backup Exec 21.2 (Korean) PUR
Backup Exec 21.2 (Chinese - Simplified) PUR
Backup Exec 21.2 (Chinese - Traditional) PUR

Backup Reporter

License Agreement

6.6

Business Critical Services

Services Agreement

Advanced Access: Service Terms Global English 2018-08 | Service Description English 2019-06
Assist: Service Terms Global English 2018-08 | Service Description English 2020-12
Business Critical Account Management: Services Terms Global English 2018-08 | Service Description English 2020-08
Business Critical Account Manager: Service Description English 2018-08 | Service Description English 2019-06
Global: Services Terms Global English 2018-08 | Service Description English 2020-12
Business Critical Engineer: Services Terms Global English 2018-08 | Service Description English 2017-03
Premier: Services Terms Global English 2018-08 | Service Description English 2019-11
Premier Points: Services Terms Global English 2018-08 | Service Description English 2015-11
Product Family Add-On Service: Services Terms Global English 2018-08 | Service Description English 2018-08
Remote Product Specialist: Services Terms Global English 2018-08 | Service Description English 2019-11
Special Event Support: Services Terms Global English 2018-08 | Service Description English 2019-11

Capacity Assessment Tool

License Agreement

1.0

Cloud Supplemental Terms

Supplemental Software License Agreement for Veritas Software Products Installed on Cloud Service Provider Environments

SEULA 1.0

CloudPoint

License Agreement

GBL EULA 3.0

Product Use Rights

2.2

Cluster File System

License Agreement

Cluster File System: 5.1
HP-UX: 5.0.1
HP-UX 11i v3: 5.0.1
Linux Release Train: 5.0.1
IBM Power Series RU4: 5.0
IBM Power Series: 5.0.3
Oracle RAC for IBM Power Series RU4: 5.0
Oracle RAC for IBM Power Series RU3: 5.0.3
High Availability Solutions: 5.1
High Availability Unix & Linux: 6.0
High Availability Solutions on HP-UX 11i v3: 5.0.1
High Availability for IBM Power Series RU4: 5.0
High Availability for IBM Power Series: 5.0.3

Cluster Server

License Agreement

Cluster Server: 6.0.2
HP-UX 11i v3: 5.0.1
IBM Power Series: 5.0.3
RU4 for IBM Power Series: 5.0
Unix & Linux: 6.1
Windows*: 6.1

*This EULA will apply to all licenses of Veritas Cluster Server Windows 5.1.x purchased on or after May 23, 2011.

Cluster Volume Manager

License Agreement

5.1

Cognitive Object Storage

License Agreement

GBL EULA 3.0

Product Use Rights

Cognitive Object Storage: 1.5.1

CommandCentral Storage

License Agreement

CommandCentral Storage: 5.2
CommandCentral RU4: 5.2

Consulting Services

Services Agreement

Services Terms Global English 2018-08
Services Terms Chinese 2018-08
Consulting Services Certificate Terms
Professional Services Subcontract Terms and Conditions

Consulting Service Descriptions:

Appliance Solution Enablement Services

Flex Appliance Premium Deployment Service
CoDE Standard Solution Enablement Service
Access Appliance Premium Deployment Service
NetBackup 52XX-53XX Appliance Premium Deployment Service
NetBackup Appliance Configuration Service
NetBackup Appliance Primary and Media Server Remote Migration for Catalog Complimentary

Assessment Services

Dark Data Assessment Service
NetBackup Environment Assessment Service
Enterprise Vault Environment Assessment Service

Deployment Packages

NetBackup 5340 HA Appliance Premium Deployment Service
APTARE MSP Installation Services
APTARE ProLaunch Services
APTARE Quick Deployment Service
APTARE Standard Deployment Service
Data Insight Advanced Reporting Service
Data Insight Deployment Service
eDiscovery Platform Service
NBU CloudCatalyst Appliance Premium Deployment Service
NBU Deployment Service-Additional Server
NBU Deployment Service-First Server
Quick Start Deployment Service for Access
Quick Start Deployment Service for Data Insight
Quick Start Deployment Service for File Governance
Quick Start Deployment Service for VRP
Premium Start Deployment Service for Access
Premium Start Deployment Service for Data Insight
Veritas Resiliency Platform Premium-Start Deployment Service
Merge1 Configuration Design Service
Merge1 Implementation Service
Veritas Flex Scale Standard Deployment Service Description

EV Upgrade Packages

EV Upgrade Services Offering V11 to V12 In Place (April 2021)
EV Upgrade Services Offering V11 to V12 Hardware Migration (April 2021)
EV Upgrade Services Offering V10 to V12 Hardware Migration (Sept 2019)
EV Upgrade Services Offering Add-On EV SQL Migration (April 2021)
EV Upgrade Services Offering Add-On EV and DA SQL Migration (April 2021)
EV Upgrade Services Offering Add-On Additional EV Server (April 2021)
EV Upgrade Services Offering Add-On Discovery Accelerator (April 2021)
EV Upgrade Services Offering Add-On Journal Archiving to SMTP Archiving Conversion (April 2021)
EV Upgrade Services Offerings Add-On Enterprise Vault Classification (April 2021)
EV Upgrade Services Offerings Add-On Enterprise Vault Retention And Expiry Workshop (April 2021)
EV Upgrade Services Offerings Add-On Enterprise Vault Windows 2012 To 2016 OS Migration (April 2021)

eDiscovery Platform Upgrade Packages

eDiscovery Platform Upgrade Service – In Place
eDiscovery Platform Upgrade Service-New Server
eDiscovery Platform Starter Pack

EV Merge

EV Merge1-Initial Implementation
EV Merge1-Additional Connector

Management Services

NBU Release Management Service

Migration and Manipulation Services

BackupExec Install Upgrade Migration Service
NBU Catalog Migration and Manipulation Service
NBU Remote Migration Service

NBU Upgrade Packages

NBU Upgrade Service First Server
NBU Upgrade Service Additional Server

Corporate Licensing Program Terms

Program Agreement

Corporate Certificate 2018-04

Data Insight

License Agreement

GBL EULA 4.0

Product Use Rights

6.1.5

Data Insight Storage

License Agreement

2.5

Desktop and Laptop Option

License Agreement

GBL EULA 4.0 (English)

Product Use Rights

9.5 (English)

Disaster Recovery Advisor

License Agreement

6.4

Disaster Recovery Orchestrator

License Agreement

6.1.1

Dynamic Multi-Pathing

License Agreement

Windows*: 6.0.1
Unix & Linux: 6.1
VMWare: 6.2

*This EULA will apply to all licenses of Veritas Dynamic Multi-Pathing Windows 5.1.x purchased on or after May 23, 2011.

 

eDiscovery Platform

License Agreement

GBL ENT EULA 4.0
Hardware Warranty: 10.0

 

Product Use Rights

Product Use Rights 10.0

Education Services
Enterprise Solution for Hadoop

License Agreement

1.0

Enterprise Vault

License Agreement

GBL EULA 4.0

Product Use Rights

14.1

Enterprise Vault.cloud
FileStore

License Agreement

FileStore: 5.7
N8300 Software End User License Agreement: 8300
N8300 Hardware Agreement: 8300

Flex Appliance
Government Licensing Program Terms

Program Agreement

Government Certificate 2018-04

HyperScale

License Agreement

Freemium License Agreement
GBL EULA 3.0

Product Use Rights

HyperScale for OpenStack: 2.0
HyperScale for Containers: 2.0

Informatica Data Archive

License Agreement

6.1

Information Studio

Product Use Rights

Information Studio v1.2 PUR

License Agreement

GBL EULA 4.0 (English)

InfoScale

License Agreement

GBL EULA 4.0 (English)

Product Use Rights

7.4 (English)
7.4.3 (English)

InfoScale Operations Manager
Infrastructure Advisor

License Agreement

5.0

Loyalty Licensing Program Terms

Program Agreement

Loyalty Certificate 2015-08

Managed Continuity Services
Managed Services

Services Agreement

Managed Backup Services: Service Description English 2018-10
Managed Enterprise Vault: Services Terms Global English 2019-20, Service Description English 2019-02

Master Terms

License Agreement

Master Terms 03-21-2019

Merge1

License Agreement

GBL EULA 4.0

Product Use Rights

6.1

Hosted Service Agreement

Services Terms Global English 2018-01
Merge1 Hosted Service Description

Migrate

License Agreement

GBL EULA 4.0

Product Use Rights

7.8

NetBackup

License Agreement

NetBackup: GBL EULA 4.0
NetBackup Appliance: GBL EULA 4.0
NetBackup Database Agents: GBL EULA 3.0
vCenter Plug-in for NetBackup: 7.7
5330 Appliance Software EULA: 2.6.1 | 2.7.1
5330 Appliance Hardware Agreement: 5330
5330 Appliance Hardware Agreement Expansion Kits: 5330
5340 Appliance Hardware Agreement: 5340
5340 Appliance Hardware Agreement Expansion Kits: 5340
5240 Appliance Hardware Agreement: 5240
5240 Appliance Hardware Agreement Expansion Kits: 5240
5250 Appliance Hardware Agreement: 5250
5250 Appliance Hardware Agreement Expansion Kits: 5250
nbdeployutil: EULA
NetBackup Self-Service: EULA 4.0
PureDisk: 6.6
Realtime: 7.0
Realtime (General Public License): 7.0
RealTime Protection: 6.5

Product Use Rights

NetBackup Self-Service: 9.0 PUR
NetBackup Appliance for 5250: 3.2
NetBackup Appliance: 4.0 (April2021)
NetBackup: 9.0 PUR
NetBackup Windows and Linux Edition: 8.1.2
NetBackup Plugins and Database Agents: 8.1 MySQL Agent | 8.1 Hadoop Agent | 8.1 PostgreSQL Agent | 8.1 MariaDB Agent | 8.1.1, 8.1.2 HBase Agent | 8.2 plugin for Nutanix AHV |  8.2 MongoDB |  NetBackup 9.0.0.1 for OpenStack
NetBackup Virtual Appliance: 4.0
NetBackup Flex Scale: 1.2 | 1.3

 

NetBackup SaaS Protection
Operations Manager Advanced

License Agreement

5.0

Operations Readiness Tools

Terms of Service

3.17

OpsCenter Analytics

License Agreement

7.0

Resiliency Platform / CloudMobility

License Agreements

GBL EULA 4.0

Product Use Rights

Resiliency Platform 3.6
SEULA BYOL for VRP 3.6

Risk Advisor

License Agreement

GBL EULA 2.0

Product Use Rights

7.2 | 7.2.2 | 7.2.3

Storage Foundation

License Agreement

5.1: 5.1
Unix & Linux: 6.1
Windows: 6.1
Cluster File System and High Availability_Linux/Unix 6.0.1: 6.1
DB2 for IBM Power Series RU4: 5.0
DB2 for IBM Power Series: 5.0.3
HP-UX: 5.0.1
HP-UX 11i: 5.0.1
for IBM Power Series: 5.0.3
Oracle on HP-UX 11i v3: 5.0.1
Oracle RAC on HP-UX 11i v3 : 5.0.1
Oracle RU4 for IBM Power Series: 5.0
Oracle for IBM Power Series: 5.0.3
Oracle RAC: 5.1
Oracle RAC Unix & Linux: 6.1
Sybase ASE CE Unix & Linux: 6.1
Sybase for IBM Power Series RU4: 5.0
Sybase for IBM Power Series: 5.0.3
High Availability: 6.2
High Availability Console: 6.1
High Availability Solutions on HP-UX 11i: 5.0.1
High Availability Unix & Linux: 6.1
High Availability for Windows: 6.0.1
High Availability Solutions for Windows*: 6.0
DB2 HA for IBM Power Series RU4: 5.0
DB2 HA for IBM Power Series: 5.0.3
HA for IBM Power Series RU4: 5.0
HA for IBM Power Series: 5.0.3
Sybase HA for IBM Power Series RU4: 5.0
Sybase HA for IBM Power Series: 5.0.3
Basic RU4 for IBM Power Series: 5.0
Basic RU3 for IBM Power Series: 5.0.3
Basic: 5.1
Basic Unix & Linux: 6.1
Basic for Windows: 6.1
Scalable File Server: 5.5
Scalable File Server SP1: 5.5

*This EULA will apply to all licenses of Storage Foundation High Availability Windows 5.1.x purchased on or after May 23, 2011

Storage Foundation Manager

License Agreement

2.1

Support Services – Appliances
Support Services – Software

Services Agreement

Basic Maintenance: Services Terms Global English 2018-01
Courtesy Support Terms: Services Terms Global English 2015-10
Essential Support: Services Terms Global English 2018-08
Extended Software Support: Services Terms Global English 2019-11
Remote Access Support Terms: Services Terms Global English 2015-10
Sustaining Software Support: Services Terms Global English 2019-11
Verified Support: Services Terms 2021-01

System Recovery
Velocity
Veritas Application Portal

Terms of Service

VAP TOS

Veritas Sales Enablement App and Veritas Events App
Veritas Services Units
Veritas Support Site User Agreement
VirtualStore Console

License Agreement

6.0

Virtual Storage Infrastructure

License Agreement

Virtualization: 6.0
Virtualization Unix & Linux: 6.0.1

 

Volume Replicator

License Agreement

5.1
RU4 for IBM Power Series: 5.0
HP-UX 11i v: 5.0.1
RU3 for IBM Power Series: 5.0.3

Archived Agreements

This page provides information about our standard terms and conditions for Veritas solutions. Relevant documents and postings include:

  • Software – please see the License Agreement and related Product Use Rights supplement, if any applies
  • Services – please see the Services Agreements including Services Terms and Services Descriptions
360 Data Management Suite

License Agreement

GBL EULA 2.0 | GBL EULA 3.0

Product Use Rights

1.0 | 2.0

360 Data Management Suite – Hybrid Subscription

360 Data Management Suite – Hybrid Subscription 2.0

 

The 360 Data Management Suite – Hybrid Subscription 1.0 offering components are as follows:

Bronze:

  • NetBackup Complete Edition v8.0 (Perpetual Software License);
  • Enterprise Vault 12.1.2 File Management (Subscription Software License);
  • Information Map (Cloud Subscription Service).

Silver:

  • NetBackup Complete Edition v8.0 (Perpetual Software License);
  • Enterprise Vault 12.1.2 File Management (Subscription Software License);
  • Information Map (Cloud Subscription Service);
  • Resiliency Platform 2.2 (Subscription Software License).

Gold:

  • NetBackup Complete Edition v8.0 (Perpetual Software License);
  • Enterprise Vault 12.1.2 File Management (Subscription Software License);
  • Information Map (Cloud Subscription Service);
  • Resiliency Platform 2.2 (Subscription Software License);
  • Velocity 2.0 (Subscription Software License);
  • Access 7.2.1 (Subscription Software License).
360 Data Management Suite – Term Subscription

360 Data Management Suite – Term Subscription 2.0

360 Data Management Suite – Perpetual/Subscription 2.0

 

The 360 Data Management Suite – Term Subscription 1.0 offering components are as follows:

Bronze:

  • NetBackup Complete Edition v8.0 (Subscription Software License);
  • Enterprise Vault 12.1.2 File Management (Subscription Software License);
  • Information Map (Cloud Subscription Service).

Silver:

  • NetBackup Complete Edition v8.0 (Subscription Software License);
  • Enterprise Vault 12.1.2 File Management (Subscription Software License);
  • Information Map (Cloud Subscription Service);
  • Resiliency Platform 2.2 (Subscription Software License).

Gold:

  • NetBackup Complete Edition v8.0 (Subscription Software License);
  • Enterprise Vault 12.1.2 File Management (Subscription Software License);
  • Information Map (Cloud Subscription Service);
  • Resiliency Platform 2.2 (Subscription Software License);
  • Velocity 2.0 (Subscription Software License);
  • Access 7.2.1 (Subscription Software License).
Access
AdvisorMail
Appliance services
ApplicationHA

License Agreement

ApplicationHA: 5.1
ApplicationHA WIN: 6.0

APTARE
Backup Exec

License Agreement

2010: 2010 | 2010 R2 | 2010 R3
2012:  2012
2014, 2014 SP1: 2014 |  2014 SP1
Backup Exec 15: PDF
Backup Exec 15 FP2: EULA
Backup Exec 15 FP3: EULA
Backup Exec 15 FP4: PUR
Backup Exec 15 FP5: PUR
Backup Exec 16:
GBL EULA 3.0 (English)
GBL EULA 3.0 (French)
GBL EULA 3.0 (German)
GBL EULA 3.0 (Italian)
GBL EULA 3.0 (Japanese)
GBL EULA 3.0 (Korean)
GBL EULA 3.0 (Spanish)
GBL EULA 3.0 (Portuguese - Brazilian)
GBL EULA 3.0 (Russian)
GBL EULA 3.0 (Chinese - Simplified)
GBL EULA 3.0 (Chinese - Traditional)
GBL EULA 2.0 (English)
GBL EULA 2.0 (French)
GBL EULA 2.0 (German)
GBL EULA 2.0 (Italian)
GBL EULA 2.0 (Japanese)
GBL EULA 2.0 (Korean)
GBL EULA 2.0 (Spanish)
GBL EULA 2.0 (Portuguese - Brazilian)
GBL EULA 2.0 (Russian)
GBL EULA 2.0 (Chinese - Simplified)
GBL EULA 2.0 (Chinese - Traditional)
Backup Exec Hardware Warranty Agreement: PDF
Backup Exec Expansion Kits Hardware Warranty Agreement: PDF
Backup Exec Appliance Expansion Kit Hardware Agreement: 3600
Backup Exec Appliance 3600 Appliance Software Agreement: 3600
Backup Exec Appliance 3600 Appliance Hardware Agreement: 3600
Backup Exec Deduplication Assessment Tool: PDF
Backup Exec Infrastructure Manager: 12.5
Backup Exec Management Plug-In 1.1 for Kaseya: 1.1
Backup Exec Partner Toolkit 1.0: 1.0
Backup Exec Plug-in for Kaseya: 12.5
Backup Exec R2 Appliance: PDF

Product Use Rights

Backup Exec 21.1 PUR

Backup Exec 21 PUR
Backup Exec 21 PUR French
Backup Exec 21 PUR German
Backup Exec 21 PUR Italian
Backup Exec 21 PUR Japanese
Backup Exec 21 PUR Korean
Backup Exec 21 PUR Portuguese
Backup Exec 21 PUR Russian
Backup Exec 21 PUR Spanish
Backup Exec 21 PUR Simplified Chinese
Backup Exec 21 PUR Traditional Chinese

Backup Exec 20.6 PUR

Backup Exec 20.5 PUR

Backup Exec 20.4 (English)
Backup Exec 20.4 (French)
Backup Exec 20.4 (German)
Backup Exec 20.4 (Italian)
Backup Exec 20.4 (Japanese)
Backup Exec 20.4 (Korean)
Backup Exec 20.4 (Spanish)
Backup Exec 20.4 (Portuguese - Brazilian)
Backup Exec 20.4 (Russian)
Backup Exec 20.4 (Chinese - Simplified)
Backup Exec 20.4 (Chinese - Traditional)

Backup Exec 20.3 (English)
Backup Exec 20.3 (French)
Backup Exec 20.3 (German)
Backup Exec 20.3 (Italian)
Backup Exec 20.3 (Japanese)
Backup Exec 20.3 (Korean)
Backup Exec 20.3 (Spanish)
Backup Exec 20.3 (Portuguese - Brazilian)
Backup Exec 20.3 (Russian)
Backup Exec 20.3 (Chinese - Simplified)
Backup Exec 20.3 (Chinese - Traditional)

Backup Exec 20.2 (English)
Backup Exec 20.2 (French)
Backup Exec 20.2 (German)
Backup Exec 20.2 (Italian)
Backup Exec 20.2 (Japanese)
Backup Exec 20.2 (Korean)
Backup Exec 20.2 (Spanish)
Backup Exec 20.2 (Portuguese - Brazilian)
Backup Exec 20.2 (Russian)
Backup Exec 20.2 (Chinese - Simplified)
Backup Exec 20.2 (Chinese - Traditional)

Backup Exec 20.1 (English)
Backup Exec 20.1 (French)
Backup Exec 20.1 (German)
Backup Exec 20.1 (Italian)
Backup Exec 20.1 (Japanese)
Backup Exec 20.1 (Korean)
Backup Exec 20.1 (Spanish)
Backup Exec 20.1 (Portuguese - Brazilian)
Backup Exec 20.1 (Russian)
Backup Exec 20.1 (Chinese - Simplified)
Backup Exec 20.1 (Chinese - Traditional)

Backup Exec (6Nov17)
Backup Exec (6Nov2017) (French)
Backup Exec (6Nov2017) (German)
Backup Exec (6Nov2017) (Spanish)
Backup Exec (6Nov2017) (Portuguese - Brazilian)
Backup Exec (6Nov2017) (Italian)
Backup Exec (6Nov2017) (Russian)
Backup Exec (6Nov2017) (Japanese)
Backup Exec (6Nov2017) (Korean)
Backup Exec (6Nov2017) (Chinese - Simplified)
Backup Exec (6Nov2017) (Chinese - Traditional) 16 FP1 (English)
16 (English)
16 (French)
16 (German)
16 (Spanish)
16 (Portuguese - Brazilian)
16 (Italian)
16 (Russian)
16 (Japanese)
16 (Korean)
16 (Chinese - Simplified)
16 (Chinese - Traditional)
16 FP2 (English)
16 FP2 (French)
16 FP2 (German)
16 FP2 (Spanish)
16 FP2 (Portuguese - Brazilian)
16 FP2 (Italian)
16 FP2 (Russian)
16 FP2 (Japanese)
16 FP2 (Korean)
16 FP2 (Chinese - Simplified)
16 FP2 (Chinese - Traditional)

Third-party Notices

2010 R3
2012
2014, 2014 SP1: 2014

Business Critical Services

Services Agreement

360 Data Management Product Family: Services Terms Global English 2015-10 | Service Description English 2017-09
Advanced Access: Services Terms Global English 2015-10 | Service Description English 2015-10
Assist: Services Terms Global English 2015-10 | Service Description English 2015-10
Business Critical Account Manager: Service Description English 2018-08 | Service Description English 2019-06
BCAM Add-On Service: Services Terms Global English 2015-10 | Service Description English 2015-10
BCE Add-On Service: Services Terms Global English 2015-10 | Service Description English 2017-03
Extended Support: Services Terms Global English 2010-06
Global: Service Description English 2016-09 | Services Terms Global English 2015-10 | Service Description English 2017-06 | Service Description English 2018-12 | Service Description English 2019-11
Premier: Services Terms Global English 2015-10 | Service Description English 2018-08 | Service Description English 2017-06 | Service Description English 2016-04 | Service Description English 2016-11 | Service Description English 2015-10 | Service Description English 2018-08
Premier Plus: Services Terms Global English 2015-10 | Service Description English 2016-04 | Services Terms Global English 2015-10 | Service Description English 2017-06
Premier Points: Services Terms Global English 2015-10 | Service Description English 2015-11
Product Family Add-On Service: Services Terms Global English 2015-10 | Service Description English 2017-06 | Service Description English 2014-05
Remote Call Center Add-On Service: Service Description English 2014-05 | Service Description English 2016-04 | Services Terms Global English 2015-10 | Service Description English 2017-06
Remote Product Specialist: Services Terms Global English 2015-10 | Service Description English 2015-10 | Service Description English 2018-08
Verified Support: Services Terms 2008-05
Verified Support Cleared Support Engineer (Assigned): Services Terms 2008-05
Verified Support Cleared Support Engineer (Dedicated): Services Terms 2008-05
Verified Support Cleared Account Manager: Services Terms 2008-05

Cloud Storage

License Agreement

GBL EULA 3.0

Product Use Rights

1.0

Cloud Storage for Nirvanix

License Agreement

1.0

CloudPoint

Product Use Rights

1.0
2.0
2.1

Cluster Server

License Agreement

Cluster Server: 5.1
Unix & Linux: 6.0 | 6.0.1
Windows*: 5.1 | 6.0.1

*This EULA will apply to all licenses of Veritas Cluster Server Windows 5.1.x purchased on or after May 23, 2011.

Cognitive Object Storage

Product Use Rights

Cognitive Object Storage: 1.5

Consulting Services

Services Agreement

Services Terms Global English 2018-04

Assessment Services

Dark Data Assessment Service
Ransomeware Data Protection Assessment

Deployment Packages

5340 High Availability NetBackup Appliance Implementation Services
Information Studio Deployment Services (Deployment, Pilot, Add-on)
Quick Start Deployment Service for Access
Quick Start Deployment Service for Data Insight
Quick Start Deployment Service for File Governance
Quick Start Deployment Service for VRP
Premium Start Deployment Service for Access
Premium Start Deployment Service for Data Insight
NBU Deployment Service-First Server

eDiscovery Platform Upgrade Packages

eDiscovery Platform Upgrade Service – In Place
eDiscovery Platform Upgrade Service - New Server
eDiscovery Platform Starter Pack

EV Merge

EV Merge1-Initial Implementation
EV Merge1-Additional Connector

EV Upgrade Packages

EV Upgrade Services Offering V11 to V12 In Place (Dec 2020)
EV Upgrade Services Offering V11 to V12 In Place (Sept 2019)
EV Upgrade Services Offering V11 to V12 Hardware Migration (Sept 2019)
EV Upgrade Services Offering V10 to V12 Hardware Migration (Sept 2019)
EV Upgrade Services Offering V10 to V12 Hardware Migration (Dec 2018)
EV Upgrade Services Offering Add-On EV SQL Migration (Dec 2020)
EV Upgrade Services Offering Add-On EV SQL Migration (Aug 2019)
EV Upgrade Services Offering Add-On EV and DA SQL Migration (Dec 2020)
EV Upgrade Services Offering Add-On EV and DA SQL Migration (Aug 2019)
EV Upgrade Services Offering Add-On Additional EV Server (Dec 2020)
EV Upgrade Services Offering Add-On Additional EV Server (Sept 2019)
EV Upgrade Services Offering Add-On Discovery Accelerator (Dec 2020)
EV Upgrade Services Offering Add-On Discovery Accelerator (Sept 2019)
EV Upgrade Services Offering Add-On Journal Archiving to SMTP Archiving Conversion (Aug 2019)
EV Upgrade Services Offering Add-On Journal Archiving to SMTP Archiving Conversion (Dec 2018)
EV Upgrade Services Offerings Add-On Enterprise Vault Classification (Aug 2019)
EV Upgrade Services Offerings Add-On Enterprise Vault Classification (Dec 2018)
EV Upgrade Services Offerings Add-On Enterprise Vault Retention And Expiry Workshop (Aug 2019)
EV Upgrade Services Offerings Add-On Enterprise Vault Retention And Expiry Workshop (Dec 2018)
EV Upgrade Services Offerings Add-On Enterprise Vault Windows 2012 To 2016 OS Migration (Dec 2020)
EV Upgrade Services Offerings Add-On Enterprise Vault Windows 2012 To 2016 OS Migration (Sept 2019)

Migration and Manipulation Services
NBU Appliance Remote Migration Service

NBU Upgrade Packages

NBU Upgrade Service - firmware only upgrade for NBU Appliances
NBU Upgrade Service First Server

Services Agreement

Services Terms Global English 2018-04

Assessment Services

Dark Data Assessment Service
Ransomeware Data Protection Assessment

Deployment Packages

5340 High Availability NetBackup Appliance Implementation Services
Information Studio Deployment Services (Deployment, Pilot, Add-on)
Quick Start Deployment Service for Access
Quick Start Deployment Service for Data Insight
Quick Start Deployment Service for File Governance
Quick Start Deployment Service for VRP
Premium Start Deployment Service for Access
Premium Start Deployment Service for Data Insight
NBU Deployment Service-First Server

eDiscovery Platform Upgrade Packages

eDiscovery Platform Upgrade Service – In Place
eDiscovery Platform Upgrade Service - New Server
eDiscovery Platform Starter Pack

EV Merge

EV Merge1-Initial Implementation
EV Merge1-Additional Connector

EV Upgrade Packages

EV Upgrade Services Offering Add-On EV SQL Migration
EV Upgrade Services Offering Add-On EV and DA SQL Migration
EV Upgrade Services Offering Add-On Journal Archiving to SMTP Archiving Conversion
EV Upgrade Services Offerings Add-On Enterprise Vault Classification
EV Upgrade Services Offerings Add-On Enterprise Vault Retention And Expiry Workshop
EV Upgrade Services Offering V10 to V12 Hardware Migration
EV Upgrade Services Offering V11 to V12 Hardware Migration
EV Upgrade Services Offering V11 to V12 In Place
EV Upgrade Services Offering Add-On Additional EV Server
EV Upgrade Services Offering Add-On Discovery Accelerator
EV Upgrade Services Offerings Add-On Enterprise Vault Windows 2012 To 2016 OS Migration

Migration and Manipulation Services
NBU Appliance Remote Migration Service

NBU Upgrade Packages

NBU Upgrade Service - firmware only upgrade for NBU Appliances
NBU Upgrade Service First Server

Data Insight

License Agreement

1.0 | 1.0.1 | 2.0 | 2.5 | 3.0 | 4.0 | 4.5 | 5.0

Product Use Rights

5.1 | 5.2 | 6.0 | 6.1

Desktop and Laptop Option

License Agreement

7.0 | 7.5 | 7.6 | 8.0

GBL EULA 3.0 (English)
GBL EULA 3.0 (French)
GBL EULA 3.0 (German)
GBL EULA 3.0 (Italian)
GBL EULA 3.0 (Japanese)
GBL EULA 3.0 (Korean)
GBL EULA 3.0 (Spanish)
GBL EULA 3.0 (Portuguese - Brazilian)
GBL EULA 3.0 (Russian)
GBL EULA 3.0 (Chinese - Simplified)
GBL EULA 3.0 (Chinese - Traditional)
GBL EULA 2.0 (English)
GBL EULA 2.0 (French)
GBL EULA 2.0 (German)
GBL EULA 2.0 (Italian)
GBL EULA 2.0 (Japanese)
GBL EULA 2.0 (Korean)
GBL EULA 2.0 (Spanish)
GBL EULA 2.0 (Portuguese - Brazilian)
GBL EULA 2.0 (Russian)
GBL EULA 2.0 (Chinese - Simplified)
GBL EULA 2.0 (Chinese - Traditional)

Product Use Rights

9.4 (English)
9.3.3 (English)
9.3.2 (English)
9.3.1 (English)
9.3 (English)
9.2 (English)
9.1 (English)
9.0 (English)
8.0 SP2 (English)
8.0 SP2 (French)
8.0 SP2 (German)
8.0 SP2 (Italian)
8.0 SP2 (Japanese)
8.0 SP2 (Korean)
8.0 SP2 (Spanish)
8.0 SP2 (Portuguese - Brazilian)
8.0 SP2 (Russian)
8.0 SP2 (Chinese - Simplified)
8.0 SP2 (Chinese - Traditonal)

 

 

Disaster Recovery Advisor

License Agreement

5.3 | 5.4 | 6.0 | 6.1 | 6.2 | 6.3

Disaster Recovery Orchestrator

License Agreement

6.1

Dynamic Multi-Pathing

License Agreement

Windows*: 5.1 | 6.0
Unix & Linux: 6.0 | 6.0.1
VMWare: 6.0 | 6.0.1 | 6.1

*This EULA will apply to all licenses of Veritas Dynamic Multi-Pathing Windows 5.1.x purchased on or after May 23, 2011.

eDiscovery Platform

License Agreement

Appliance Software Agreement: 7.0 | 7.1 | 7.1.2 | 7.1.3 | 7.1.4 | 8.0 | 8.1 | 8.1.1 | 8.2 | 9.1 | 9.1.2
Appliance Hardware Warranty: 9.5 | 9.5.1

GBL EULA 2.0

Product Use Rights

Appliance Software: 8.2 | 8.3 |  9.0 | 9.1 | 9.1.2 | 9.5 | 9.5.1

Enterprise Vault

License Agreement

8.0 | 9.0 | 10.0 | 10.0.2 | 11.0 | 11.0.1

GBL EULA 2.0
GBL EULA 3.0

Product Use Rights

12 | 12.1 | 12.2 | 12.3 | 12.4 | 12.5 | 14.0

Enterprise Vault.cloud
FileStore

License Agreement

5.6

Flex Appliance

License Agreement

GBL EULA 3.0

Product Use Rights

1.1 | 1.2 | 1.3 | 1.3.1

HPE Helion and Veritas Continuity
HyperScale

Product Use Rights

HyperScale for OpenStack: 1.0 | 1.1

Product Use Rights

HyperScale for Containers: 1.0 | 1.5

Informatica Data Archive

License Agreement

6.0
GBL EULA 2.0

Product Use Rights

7.1 | 7.2

Information Map
Information Studio
InfoScale
InfoScale Operations Manager

License Agreement

6.0
GBL EULA 2.0

Product Use Rights

7.1 | 7.2

Managed Services
Master Terms
NetBackup

License Agreement

NetBackup: 6.0 | 7.5 | 7.6
GBL EULA 2.0 | GBL EULA 3.0
NetBackup Appliance: GBL EULA 3.0
NetBackup Self-Service: EULA 3.0
5230 Appliance Hardware Agreement: 5230
5230 Appliance Hardware Agreement Expansion Kits: 5230
5230 Appliance Software Agreement: 5230

Product Use Rights

NetBackup Self-Service: 7.7.3 | 8.0 | 8.1 | 8.1.2 | 8.2 | 8.3
NetBackup: 8.1 | 8.1.1 | 8.1.2 (September 2018) | 8.1.2 (April 2019) | 8.2 | 8.3 | 8.3.0.1
NetBackup: 7.7.1 | 7.7.2 | 7.7.3 | 8.0 (4Apr2017) | 8.1.2
NetBackup Self-Service (French): 8.1.2
NetBackup Self-Service (Japanese): 8.1.2
NetBackup Self-Service (Simplified Chinese): 8.1.2
NetBackup: 8.0 (French 25Apr2017)
NetBackup: 8.0 (Japanese 25Apr2017)
NetBackup: 8.0 (Chinese - Simplified 25Apr2017)
NetBackup Appliance: 2.7.3 | 3.0 | 3.1 | 3.1.1 | 3.1.2 | 3.2 | 3.3.0.1 | 4.0 (Feb-March2021)
NetBackup Virtual Appliance: 3.0 | 3.1 | 3.2 | 3.3.0.1
NetBackup Plugins and Database Agents: 8.1 Nutanix Agent

Netbackup (Hubstor) SaaS Protection
Operations Manager Advanced

License Agreement

6.0
GBL EULA 2.0

Product Use Rights

7.1 | 7.2

Operations Readiness Tools

License Agreement

6.0
GBL EULA 2.0

Product Use Rights

7.1 | 7.2

Resiliency Platform

License Agreement

6.0
GBL EULA 2.0

Product Use Rights

7.1 | 7.2

Resiliency Platform / CloudMobility

License Agreement

6.0
GBL EULA 2.0 | GBL EULA 3.0

Product Use Rights

7.1 | 7.2

Resiliency Platform 3.3 | 3.3.2 | 3.4 | 3.5
Resiliency Platform/ CloudMobility 3.0 & 3.1
SEULA BYOL for VRP 3.5

Risk Advisor

License Agreement

6.0
GBL EULA 2.0

Product Use Rights

7.1 | 7.2

SaaS Backup
Storage Foundation

License Agreement

Unix & Linux: 6.0 | 6.0.1
Windows: 5.1 | 6.0 | 6.0.1
Cluster File System and High Availability_Linux/Unix: 6.0.1
Oracle RAC Unix & Linux: 6.0 | 6.0.1
Sybase ASE CE Unix & Linux: 6.0 | 6.0.1
High Availability: 5.1 | 6.0.1
High Availability Console: 6.0.1
High Availability Unix & Linux: 6.0 | 6.0.1
High Availability Solutions for Windows*: 5.1
Basic Unix & Linux: 6.0 | 6.0.1
Basic for Windows: 6.0 | 6.0.1

*This EULA will apply to all licenses of Storage Foundation High Availability Windows 5.1.x purchased on or after May 23, 2011.

Support Services
System Recovery

License Agreement

Backup Exec System Recovery 2010:

2010
2011
2013
Linux 2013
Management Solution
Solution 2013
Monitor 2013

GBL EULA 2.0 (English)
GBL EULA 2.0 (French)
GBL EULA 2.0 (German)
GBL EULA 2.0 (Italian)
GBL EULA 2.0 (Japanese)
GBL EULA 2.0 (Korean)
GBL EULA 2.0 (Spanish)
GBL EULA 2.0 (Portuguese - Brazilian)
GBL EULA 2.0 (Russian)
GBL EULA 2.0 (Chinese - Simplified)
GBL EULA 2.0 (Chinese - Traditional)

GBL EULA 3.0 (English)
GBL EULA 3.0 (French)
GBL EULA 3.0 (German)
GBL EULA 3.0 (Italian)
GBL EULA 3.0 (Japanese)
GBL EULA 3.0 (Korean)
GBL EULA 3.0 (Spanish)
GBL EULA 3.0 (Portuguese - Brazilian)
GBL EULA 3.0 (Russian)
GBL EULA 3.0 (Chinese - Traditional)
GBL EULA 3.0 (Chinese - Simplified)

2013 R2

 

Product Use Rights

16 (English)
16 (French)
16 (German)
16 (Spanish)
16 (Portuguese - Brazilian)
16 (Italian)
16 (Russian)
16 (Japanese)
16 (Korean)
16 (Chinese - Simplified)
16 (Chinese - Traditional)
System Recovery 18 SP1 PUR
System Recovery 18 SP2 PUR (English)
System Recovery 18 SP2 PUR (French)
System Recovery 18 SP2 PUR (German)
System Recovery 18 SP2 PUR (Italian)
System Recovery 18 SP2 PUR (Japanese)
System Recovery 18 SP2 PUR (Korean)
System Recovery 18 SP2 PUR (Spanish)
System Recovery 18 SP2 PUR (Portuguese - Brazilian)
System Recovery 18 SP2 PUR (Russian)
System Recovery 18 SP2 PUR (Chinese - Traditional)
System Recovery 18 SP2 PUR (Chinese - Simplified) System Recovery 18 (English)
Veritas System Recovery 18 SP3 PUR
Veritas System Recovery 21 PUR
Veritas System Recovery 21.1 PUR

Velocity

License Agreement

1.0
GBL EULA 2.0

Product Use Rights

2.0 (English)
2.7 (English)
2.8 (English)

Services Agreement

1.0

Veritas Services Units
Virtual Storage Infrastructure

License Agreement

Virtualization: 5.1
Virtualization Unix & Linux: 6.0

Third-party Notices

Veritas offerings may include third-party materials that are subject to a separate license. Those materials are specified in a Third-party Notices document which may either be posted below on this site and/or included in the ReadMe file or Documentation for the applicable offering.

Access

Third-party Notices

7.1 | 7.2 | 7.2.1 | 7.3 | 7.4
Access Appliance: 7.3.2 | 7.4.2

Appliance Management Console

Third-party Notices

1.2 | 1.3

ApplicationHA

License Agreement

6.0
GBL EULA 2.0

Backup Exec

Third-party Notices

Backup Exec 15: 15
Backup Exec 16: 16
Backup Exec 20: 20
Backup Exec 21: 21

CloudPoint

Third-party Notices

1.0 | 2.0 | 2.1 | 2.2 | 2.2.1

Cluster File System

Third-party Notices

High Availability Unix & Linux: 6.0 | 6.1

Cluster Server

Third-party Notices

Unix & Linux: 6.0 | 6.1

Data Insight

Third-party Notices

4.0 | 5.1 

Desktop and Laptop Option

Third-party Notices

9.0 | 9.0 SP1 | 9.1 | 9.2 | 9.3 | 9.3.1 | 9.3.2 | 9.3.3 | 9.4 | 9.5

Disaster Recovery Advisor

Third-party Notices

6.3

Dynamic Multi-Pathing

Third-party Notices

Unix & Linux: 6.0 | 6.1
VMWare: 6.1 | 6.2

eDiscovery Platform

Third-party Notices

8.1 | 8.3 | 9.0 | 9.1 | 9.5 | 10.0

Enterprise Vault

Third-party Notices

11.0 | 11.0.1 | 12.0 | 12.1 | 12.2 | 12.3 | 12.4 | 12.5 | 14.0 | 14.1

Enterprise Vault.cloud

Third-party Notices

CloudLink
Lync Connector
Sharepoint

Flex Appliances

Third-party Notices

1.0 | 1.1 | 1.2 | 1.3 | 2.0

 

HyperScale

Third-party Notices

HyperScale for OpenStack: 1.0 | 1.1
HyperScale for Containers: 1.0

Information Map

Third-party Notices

1.0

InfoScale

Third-party Notices

InfoScale for Windows: 7.0 | 7.1 | 7.2 | 7.3 | 7.4 | 7.4.2
InfoScale for Linux/Unix: 7.0 | 7.1 | 7.2 | 7.3 | 7.4 | 7.4.2

InfoScale Operations Manager

Third-party Notices

6.0 | 6.1 | 7.0 | 7.1 | 7.2 | 7.3 | 7.3.1 | 7.4 | 7.4.2

OpsCenter Analytics

Third Party Notices

7.6

NetBackup

Third-party Notices

NetBackup Self-Service: 8.0 | 8.1
NetBackup: 7.6 | 7.6.0.2 | 7.6.0.3 | 7.6.0.4 | 7.6.1 | 7.7 | 7.7.1 | 7.7.2 | 7.7.3 | 8.0 | 8.1 | 8.1.1 | 8.1.2 | 8.2
NetBackup Appliance: 2.6 | 2.6.0.2 and 1.4.4 | 2.6.0.3 and 1.4.4 | 2.6.0.4 | 2.6.1 | 2.6.1.1 | 2.6.1.2 | 2.7.1 | 2.7.2 | 2.7.3 | 3.0 | 3.1 | 3.1.1 | 3.1.2 | 3.2 | 3.3.0.1 | 4.0
NetBackup Virtual Appliance: 3.0 | 3.1 | 3.1.1 | 3.1.2 | 3.2 | 3.3.0.1 | 4.0

Operations Readiness Tools

Third-party Notices

3.8

Resiliency Platform

Third-party Notices

1.2 | 2.1 | 2.2

Risk Advisor

Third-party Notices

7.2

Storage Foundation

Third-party Notices

Unix & Linux: 6.1
Cluster File System and High Availability_Linux/Unix: 6.1
Oracle RAC Unix & Linux: 6.0 | 6.1
Sybase ASE CE Unix & Linux: 6.0 | 6.1
High Availability: 6.2
High Availability Unix & Linux: 6.0 | 6.1
Basic Unix & Linux: 6.0 | 6.1

System Recovery

Third-party Notices

2011 | 2013 | 2018 | 2020
Linux
Management Solution
21.2
21.3

Velocity

Third-party Notices

Velocity: 1.0 | 2.0 | 2.8 | 2.9
Velocity Appliance 7330: 1.2.6

Veritas Quick Assist

Third-party Notices

2.1 | 2.2

Veritas Quick Assist Viewer

Third-party Notices

2.2

Virtual Storage Infrastructure

Third-party Notices

Virtualization Unix & Linux: 6.0

Third-party Offerings

This page will provide information about third-party offerings that Veritas might resell in accordance with our third-party certificate.

For your convenience, Veritas will post the corresponding third-party terms below. Please reach out to that third party for more information.

 

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Customer

Company

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