The challenge

Corporate SLAs require three copies of all data backups; Backup solution did not provide reporting capability to validate backup duplications; Lack of confidence in the backup process across the company; Backup administrators spent 15 hours per week validating backup duplications for stakeholders

The solution

The retailer deployed Veritas APTARE Backup Manager across all their data centers to obtain visibility across their entire backup environment and automated and accurate reports on backup status, backup completion dates, expiration dates, backup policy names, locations of duplications, media type, and storage unit names.

The outcome

With Veritas APTARE Backup Manager, the reporting process is now automated. The Backup Duplication Report shows that all backups are completed for all copies of data, enabling the IT team to regain hundreds of hours in productivity, and saving the retailer tens of thousands of dollars a year.

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At a glance

Delivers daily confirmation that all backup duplicates are completed successfully

Eliminates 15 hours per week spent on tape validation by backup admins

Provides productivity gains of 700 hours per year and saving more than $50000 annually

Proves to executive management that IT team SLAs are met

Products / services used