The challenge

KT needed to support exceptional service from its new 11,000-seat customer service center by ensuring that data would be available, backed up, and quickly recoverable.

The solution

The company deployed Veritas NetBackup Appliances because of their advantages in performance, deduplication, and virtualized backup.

The outcome

More than 50 percent reduction in backup time for key servers, service disruption prevented because of fast recovery when hard disks failed, and significant hardware and operational costs avoided because of deduplication flexibility.

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At a glance

More than 50% reduction in backup time (several hours cut to an hour for key servers)

Service disruption prevented because of fast recovery when hard disks failed

Significant hardware and operational costs avoided because of deduplication flexibility

Products / services used