Backup job exception: v-79-57344-38747 Backup Exec was unable to prepare Microsoft Active Directory resources for Granular Recovery Technology (GRT) operations
GRT selections for Active Directory are not available for restore operations due to the following exception that occurs during the backup:
v-79-57344-38747 Backup Exec was unable to prepare Microsoft Active Directory resources for Granular Recovery Technology (GRT) operations. Therefore you will be unable to perform GRT-enabled restores of Microsoft Active Directory data from this backup.
To resolve this issue, do one of the following:
- If the Backup Exec Agent for Applications and Databases is not installed or if GRT selections for Active Directory are not required, then this error message can be ignored.
- Turning off Application GRT for Active Directory for the virtual resource will prevent the error (exception) from being generated. For more information, see the following URL:
- If you need GRT selections for the resource generating the error, make sure that a valid license for the Backup Exec Agent for Applications and Databases has been installed. If a license is present, check the Event Viewer of both machines for additional errors that may indicate what is causing the GRT failure.
- The Active Directory Application Server and the Backup Exec server must have compatible versions of Microsoft Windows. For more information, see the following URL:
For example, Backup Exec Beremote Debug Log
“LoadLibraryEx failed for E:\BEData\IMG000012\IMG000002\Backup Exec\IMG9\esent.dll. 0x7e, The specified module could not be found.”
- As a workaround, a Remote Agent backup can be performed of the resource instead. This will allow the granular restore of individual items.
Note: A Backup Exec Server that is running Windows Server 2012 R2 must be used to back up an Active Directory server that is running Windows Server 2012 R2. In a CASO (Central Admin Server Option) environment, Backup Exec runs the backup job on the Central Administration Server if it is running Windows Server 2012 R2 and the storage is configured locally. Otherwise, Backup Exec attempts to find a Managed Backup Exec Server (MBES) that is running Windows Server 2012 R2 to run the job. If it cannot find one, the job completes with a status of success with exceptions and the backup sets are not GRT-enabled. If the Active Directory server is a virtual machine, Backup Exec may not be able to detect that the server is running Windows Server 2012 R2. The resulting backup may not be GRT-enabled.
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