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Veritas Backup Exec Technical Support is extending Chat service hours to 24 x 5 (Monday to Friday) providing enhanced flexibility for our Customers. For faster resolution, all low severity issues will be handled in chat, where business operations have not been adversely affected, or for enhancement requests. For responsive support, start a Chat now.
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Access Appliance upgrade to 8.x precheck fails with Database service error
Methods to provide data for Technical Support cases
Access 8.x Upgrade may fail during the preflight check if PRIVATE_NET_SUBNET value is empty in nasinstall.conf
Access Appliance Precheck 8.1 upgrade fails to run due to uninstalled python packages.
Error bpbrm ERROR: V-3-20002: Cannot access /dev/vx/dsk/sfsdg/xxxx: No such file or directory when backup the MSDP catalog of Access appliance
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