Veritas Alta™ SaaS Protection Administrator's Guide

Last Published:
Product(s): Veritas Alta SaaS Protection (1.0)
  1. Introduction to Veritas Alta™ SaaS Protection
    1.  
      About Veritas Alta™ SaaS Protection
    2.  
      Features of Veritas Alta™ SaaS Protection
    3.  
      Tenant and subscriptions
    4.  
      Architecture of Veritas Alta™ SaaS Protection
    5.  
      Services and utilities
    6.  
      Authentication and Authorization
  2. Administration portal
    1.  
      About the Administration portal
    2.  
      Configure General settings of the Administration portal
    3.  
      Upgrade history page
    4.  
      System page
    5.  
      Analytics page
    6. License page
      1.  
        License page - SKU based
      2.  
        License page - Usage based
  3. Manage connectors using the Administration portal
    1. About Veritas Alta™ SaaS Protection connectors
      1.  
        Connectors on the Administration portal
      2.  
        Connectors on the Connector Service
    2. Overview for adding connectors using the Administration portal
      1.  
        General page
      2.  
        Capture scope page
      3. Credentials page
        1. M365 App registration mode
          1.  
            Provisioning new applications
          2.  
            Granting Admin consent to the application
          3.  
            Assigning roles to the application
          4. API permissions for App registration mode
            1.  
              API permissions for the Exchange connectors
            2.  
              API permissions for SharePoint, OneDrive for Business, and Teams Sites Collections connectors
            3.  
              API permissions for Teams Chat connectors
        2.  
          Manual mode
      4.  
        Scheduling page
      5.  
        Using filters while adding a connector
      6.  
        Configuring the write policy for the capture scope.
    3.  
      Connector statuses and details
    4. Connectors page
      1.  
        Viewing connector details on the Connectors page
      2.  
        Scheduling a backup job using the Connectors page
      3.  
        Viewing event logs on the Connectors page
      4.  
        Viewing backup tasks details on the Tasks page
      5.  
        Deleting a connector using the Administration portal
      6.  
        Running back up using the Administration portal
      7.  
        Editing a connector using the Administration portal
    5. M365 applications connectors
      1.  
        Prepare M365 tenant for Veritas Alta™ SaaS Protection
      2. Exchange connectors for Exchange Online
        1. Adding and configuring Exchange connectors for Exchange Online
          1.  
            Adding and configuring an Exchange connector to back up mailboxes of all users
          2.  
            Adding and configuring an Exchange connector to back up mailboxes of specific users only
          3.  
            Adding and configuring an Exchange connector to back up mailboxes of all groups and Teams
          4.  
            Adding and configuring an Exchange connector to back up mailboxes of specific groups and Teams
          5.  
            Adding and configuring an Exchange connector to back up Public folders
      3. SharePoint connectors for SharePoint Online
        1. Adding and configuring SharePoint connectors
          1.  
            Adding and configuring a SharePoint connector to back up all SharePoint site collections
          2.  
            Adding and configuring a SharePoint connector to back up only the required number of SharePoint site collections
          3.  
            Adding and configuring a SharePoint connector to back up only specific SharePoint site collections
        2.  
          Major considerations to restore SharePoint sites
        3.  
          Limitations of SharePoint connector
      4. Teams Site Collections connector
        1. Adding and configuring Teams Site Collections connectors
          1.  
            Adding and configuring a Teams Site Collections connector to back up all group and all Team site collections
          2.  
            Adding and configuring a Teams Site Collections connector to back up only the required number of group and Team site collections
          3.  
            Adding and configuring a Teams Site Collections connector to back up only specific sites
        2.  
          Limitations of the Teams Site Collection connector
      5. OneDrive for Business connector
        1. Adding and configuring OneDrive for Business connectors
          1.  
            Adding and configuring a OneDrive for Business connector to back up all OneDrive for Business sites
          2.  
            Adding and configuring a OneDrive for Business connector to back up only the required number of OneDrive for Business sites
          3.  
            Adding and configuring a OneDrive for Business connector to back up only specific OneDrive for Business sites
      6. Teams Chat connector
        1. Adding and configuring Teams Chat connectors
          1.  
            Adding and configuring a Teams Chat connector to back up one-on-one and group chat of all users
          2.  
            Adding and configuring a Teams Chat connector to back up one-on-one and group chat of specific users
          3.  
            Adding and configuring a Teams Chat connector to back up all Teams
          4.  
            Adding and configuring a Teams Chat connector to back up specific Teams
        2. Adding and configuring Teams Chat connector to use Microsoft Graph Teams Export API
          1.  
            Adding and configuring a new Teams Chat connector to use Microsoft Graph Teams Export API
          2.  
            Configuring existing Teams Chat connector to use Microsoft Graph Teams Export API
        3.  
          Limitations of the Teams Chat connector
      7. O365 Audit Log connector
        1.  
          Adding O365 Audit Log connectors
    6. Google Workspace applications connectors
      1. Google Drive connector
        1.  
          Adding and configuring Google Drive connectors
        2.  
          Adding and configuring a Google Drive connector to back up data of all users
        3.  
          Adding and configuring a Google Drive connector to back up data of all users but exclude data of a few users
        4.  
          Adding and configuring a Google Drive connector to back up data of specific users only
        5.  
          Adding and configuring a Google Drive connector to back up Shared drives
        6.  
          Limitation of the Google Drive connector
      2. Gmail connector
        1.  
          Adding and configuring Gmail connectors
        2.  
          Adding and configuring a Gmail connector back up data of all users
        3.  
          Adding and configuring a Gmail connector to back up data of all specific users only
    7. Box connector
      1. Adding and configuring Box connectors
        1.  
          Adding a Box connector to back up data of all or specifics users
      2.  
        Limitations of the Box connector
    8. Email/Message connector
      1.  
        Prerequisite to add the Email/Message file connectors
      2.  
        Adding an Email/Message file connector
    9. Slack connector
      1.  
        Adding Slack connectors
      2.  
        Limitations of the Slack connector
    10. Salesforce connector
      1.  
        Prerequisites to add Salesforce connectors
      2.  
        Adding Salesforce connectors using the Administration portal
      3.  
        Editing a Salesforce connector
      4.  
        Scheduling a backup job using the Administrators portal
      5.  
        Backup Salesforce data manually using the Administrators portal
      6.  
        Viewing the Salesforce backed-up content
      7. Restore Salesforce data
        1.  
          Restore entire Salesforce object
        2.  
          Restore specific records in objects
        3.  
          Restore specific records in objects by applying filters
      8. Limitations of the Salesforce connector
        1.  
          Salesforce objects not supported for backup
        2.  
          Salesforce objects not supported for restore
  4. Manage backups using the Administration portal
    1.  
      About Veritas Alta™ SaaS Protection Backup
    2.  
      Scheduling a backup job using the Administrators portal
    3.  
      Backup data using the Administrators portal-On demand
    4.  
      Viewing the backup event logs
    5. Viewing the events logs of a connector
      1. Event suppression
        1.  
          Creating an event suppression rule
    6.  
      Browsing the backed up data on the Administration portal
    7.  
      Analyzing the Stor
  5. Manage recovery and restore using the Administration portal
    1.  
      About Veritas Alta™ SaaS Protection restore
    2. Prerequisites for data restore
      1.  
        Configure the Export service
      2. Authentication methods
        1.  
          Using the Basic authentication
        2.  
          Using the Modern/OAuth authentication
        3.  
          Using the registered application
      3.  
        Adding a File Folder export location
      4.  
        Adding an Exchange (EWS) export location
      5.  
        Adding a SharePoint/OneDrive export location
      6.  
        Adding a Teams Chat export location
      7.  
        Adding a Gmail export location
      8.  
        Adding a Google Drive export location
      9.  
        Adding a Box export location
    3.  
      Standard data restore options
    4.  
      Restore data to File server
    5. Restore of M365 application's data
      1.  
        Restore Exchange data
      2.  
        Restore SharePoint/OneDrive/Teams Site Collections sites
      3.  
        Restore Teams chats and Teams Channel conversations
      4.  
        Restore O365 Audit Logs
    6. Restore of Google Workspace application's data
      1.  
        Restore Google Drive data
      2.  
        Restore Gmail data
    7.  
      Restore Email/Message File data
    8.  
      Restore Box data
    9.  
      Restore Slack data
    10.  
      Download data using the Administration portal
    11.  
      Sharing data with other users
  6. Manage Stors using the Administration portal
    1. Managing Stors
      1.  
        General tab
      2.  
        Metadata tab
      3.  
        Statistical policies tab
      4.  
        Location-Mapping tab
      5.  
        Backup tab
      6.  
        Custodian Groups tab
      7.  
        Advanced tab
      8.  
        Analytics tab
      9.  
        Requesting a new Stor
  7. Manage policies using the Administration portal
    1.  
      About policies in Veritas Alta™ SaaS Protection
    2. Manage data retention policies
      1.  
        About WORM policies in Veritas Alta™ SaaS Protection
      2.  
        Key principles of the retention period
      3.  
        Minimum Retention Extension with Event-based retention triggers
      4.  
        Adding Ingestion WORM retention policies
      5.  
        Adding At-Rest WORM retention policies
      6.  
        Adding deletion policies
      7.  
        Viewing the deletion history
      8.  
        Enabling the Item-level WORM retention policy
      9.  
        Enabling the Stor-level WORM retention policy
    3. Manage storage tiering policies
      1.  
        About storage tiering
      2.  
        Cost of storage tiering
      3.  
        Storage tiering and full-text search
      4.  
        User experience on storage tiering
      5.  
        Priority for storage tiering
      6.  
        Creating a storage tier policy
      7.  
        Viewing the storage tier policy results
    4. Manage tagging policies
      1.  
        About tagging policy in Veritas Alta™ SaaS Protection
      2.  
        Creating a Tag
      3.  
        Creating a Tagging policy
      4. Creating a Regular Expression policy
        1.  
          RegEx and query examples for PII detection
  8. Manage users and roles using the Administration portal
    1.  
      About user and roles
    2.  
      Searching for a specific user or group
    3.  
      Assigning or editing permissions for users
    4.  
      Adding roles and assigning to users
    5.  
      The Allow list of the unrecognized retrieval users
  9. Manage Discovery Cases using the Administration portal
    1.  
      About Discovery Cases
    2.  
      Creating and configuring a Discovery Case
    3.  
      Managing a Discovery Case
    4.  
      Performing discovery searches and adding results to a case
    5.  
      Creating a discovery case search template
  10. Manage auditing using the Administration portal
    1.  
      About auditing in Veritas Alta™ SaaS Protection
  11. Manage Scopes using the Administration portal
    1.  
      About Scopes
    2.  
      Enabling Scopes
    3.  
      Configuring Scopes
    4.  
      Using Scopes
  12. Manage Services and utilities
    1.  
      About services and utilities
    2.  
      Prerequisites for downloading and installing the services and utilities
    3.  
      Downloading services and utilities
    4.  
      Where to install the services and utilities
    5.  
      Installing or upgrading services and utilities
    6.  
      Repairing or removing services and utilities
    7.  
      Configuring service accounts for services and utilities
    8.  
      Connecting services and utilities to the tenant
    9. Configuring the Connector service
      1.  
        Prerequisites for Connector Service Server
    10.  
      Configuring the Retrieval service
    11. Configuring the Export service
      1.  
        Viewing the export jobs
    12.  
      Configuring the Export utility
    13.  
      Configuring the File copy utility
    14.  
      Configuring the Slack Administration utility
    15. Apps Consent Grant utility
      1.  
        Prerequisites
      2.  
        Connecting the utility to the Veritas Alta™ SaaS Protection tenant
      3.  
        Granting the consent to the application
  13. Manage connectors using Connector service
    1.  
      Installation Connector service
    2. Getting started with Connector service
      1.  
        Configuration tab
      2.  
        Connector tab
      3.  
        Monitoring tab
      4.  
        Logs tab
    3. Adding a connector
      1.  
        Tabs on the Connector Properties window
      2.  
        General tab
      3.  
        Define Write policy for a connector
      4. Define Stub policy for a connector
        1.  
          Overview of Stubbing
        2.  
          Change Stubbing format
      5.  
        Define Delete policy for a connector
      6.  
        Schedule a backup job for a connector
      7.  
        Configure notification for a connector
      8.  
        Configure WORM Retention policy for a connector
      9. Configure Folder filters
        1.  
          Adding Folder filter
      10.  
        Configuring the Scripts tab
      11.  
        Metadata clauses
    4.  
      File connector
    5.  
      FTP/SFTP connector
    6. Centera connector
      1.  
        Pre-requisite to add Centera connectors
      2.  
        Adding Centera connectors
    7.  
      PST files connector
    8. Amazon S3 connector
      1.  
        Configuring access to the AmazonS3 bucket
      2.  
        Grant the user access to the Amazon S3 bucket and all folder
    9.  
      Azure Blob Storage connector
    10.  
      Box connector
    11.  
      Gmail connector
    12.  
      Google Drive connector
    13. Teams Chat connector
      1.  
        Adding and configuring a Teams Chat connector to back up one-on-one and group chat of all or specific users
      2.  
        Adding and configuring a Teams Chat connector to back up all or specific Teams
    14.  
      SharePoint/OneDrive/Teams site connector
  14. Manage backup using Export Utility
    1.  
      About the Export Utility
    2.  
      Exporting data to File server
    3.  
      Exporting data to Azure Blob Storage
    4. Exporting the mailbox data
      1.  
        Configuring an Exchange connection using the Basic authentication
      2.  
        Configuring an exchange connection using the Modern/OAuth authentication
      3.  
        Configuring an Exchange connection using the App Registration authentication
    5. Exporting the SharePoint site data
      1.  
        Configure a SharePoint connection using the Basic authentication
      2.  
        Configure a SharePoint connection using the Modern/OAuth authentication
      3.  
        Configure a SharePoint connection using the App Registration authentication
    6. Exporting the Teams Chat data
      1.  
        Configuring a Teams Chat connection using the Modern/OAuth authentication
      2.  
        Configuring a Teams Chat connection using the App Registration authentication
    7.  
      Exporting the Google Drive data
    8.  
      Exporting the Box data
    9.  
      Exporting the Gmail data

Slack connector

The Slack connector is used to backup and restore data from the Slack workspace. The following data is protected using the Slack connector:

  • Message content, including the capture of edits and deletes.

  • Binary file attachments and images.

  • Private and public workspaces are in scope (for example, all conversations).

  • Permissions updated with the latest channel and conversation members.

See Adding Slack connectors.

---------------------------------------------

See Limitations of the Slack connector.