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Veritas Flex Appliance Getting Started and Administration Guide
Last Published:
2018-12-12
Product(s):
Appliances (1.1)
Platform: 5340
- Product overview
- Getting started
- Modifying settings
- Managing users
- Using Flex Appliance
- Monitoring the appliance
- Reconfiguring the appliance
- Troubleshooting guidelines
Gathering device logs on a Flex 5340 appliance
DataCollect logs provide Support personnel detailed information about your appliance. You can share these device logs with the Veritas Support team to resolve device-related issues. The logs are generated into a zip file that includes the following information.
Release information
Disk performance logs
Command output logs
CPU information
Memory information
Operating system logs
Patch logs
Storage logs
File system logs
AutoSupport logs
Sysinfo logs
To obtain DataCollect logs
- From the Flex Appliance Shell, run the following command to verify that Call Home is enabled and working:
show alerts callhome-test
- If Call Home is not enabled, enable it. See Configuring Call Home settings.
- Run the following command:
system data-collect
The appliance generates the .zip file in the /log/autosupport directory and sends it to the AutoSupport servers.