Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (1.1)
Platform: 5340
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      About the Flex Appliance documentation
    3.  
      Operational notes
  2. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Installing the NetBackup Administration Console and client packages
    7.  
      Common tasks in Flex Appliance
  3. Modifying settings
    1.  
      Creating a network bond
    2.  
      Deleting a network bond
    3.  
      Configuring a network interface
    4.  
      Setting the date and time for appliance nodes
  4. Managing users
    1.  
      Adding a tenant
    2.  
      Editing a tenant
    3.  
      Removing a tenant
    4.  
      Adding a local user
    5.  
      Removing a user
    6.  
      Changing the admin user password on the Flex Appliance Console
    7.  
      Changing the hostadmin user password in the Flex Appliance Shell
  5. Using Flex Appliance
    1. Managing applications and upgrade packages in the repository
      1.  
        Adding files to the repository
    2. Creating application instances
      1.  
        Creating a NetBackup master server instance
      2.  
        Creating a NetBackup media server instance
    3. Managing application instances
      1.  
        Viewing instance performance metrics
      2.  
        Running NetBackup commands on an application instance
      3.  
        Establishing trust with a NetBackup 7.7.3 master server instance
  6. Monitoring the appliance
    1. About AutoSupport and Call Home
      1.  
        Viewing Call Home information
      2.  
        Configuring Call Home settings
      3.  
        Deleting and disabling Call Home settings
    2. Monitoring the hardware from the Flex Appliance Shell
      1.  
        Viewing node information
      2.  
        Viewing Primary Storage Shelf information
      3.  
        Viewing Expansion Storage Shelf information
    3.  
      Viewing hardware faults
    4.  
      Viewing system data
  7. Reconfiguring the appliance
    1.  
      Performing a factory reset
    2.  
      Performing a storage reset
    3.  
      Removing a node
  8. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Gathering device logs on a Flex 5340 appliance

Configuring Call Home settings

Call Home is enabled by default. This section provides the specific information for the settings and configuration for the Call Home feature.

The available options are provided in the following table.

Table: Call Home options

Command

Description

callhome

Enable the Call Home feature

callhome-proxy

Enable the Call Home proxy server

callhome-proxy-server

Enter the Call Home proxy server settings

callhome-proxy-tunnel

Enable the Call Home proxy tunneling

email-smtp <smtp_account>

(Optional) Enter the name of the account that is used for authentication to the SMTP server

email-smtp <smtp_password>

(Optional) Enter the password for authentication to the SMTP server

email-smtp <smtp_server>

Enter the SMTP server that is used to send email

email-notification-interval <interval>

Enter the time (in minutes from 1 to 44640) between alert emails that are sent to the administrator. The default value is 1440 minutes.

email-sender-id <email_address>

Enter an email ID or account for emails that are received from the appliance

email-hardware <email_address>

Add hardware administrator email accounts

To configure Call Home settings

  1. Log in to the Flex Appliance Shell, and type the following as needed. Press Enter after each string to display the information.
  2. Enable Call Home.

    set alerts callhome

  3. Set the Call Home proxy, proxy server, and proxy tunnel.

    set alerts callhome-proxy

    set alerts callhome-proxy-server

    set alerts callhome-proxy-tunnel

  4. Set the SMTP server.

    set alerts email-smtp <smtp_server>

  5. (Optional) Set the SMTP account and password.

    set alerts email-smtp <smtp_account>

    set alerts email-smtp <smtp_password>

  6. Set the interval in minutes between email notifications.

    set alerts email-notification-interval <interval>

  7. Set the sender and hardware administrator email addresses.

    set alerts email-sender-id <email_address>

    set alerts email-hardware <email_address>