Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (1.1)
Platform: 5340
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      About the Flex Appliance documentation
    3.  
      Operational notes
  2. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Installing the NetBackup Administration Console and client packages
    7.  
      Common tasks in Flex Appliance
  3. Modifying settings
    1.  
      Creating a network bond
    2.  
      Deleting a network bond
    3.  
      Configuring a network interface
    4.  
      Setting the date and time for appliance nodes
  4. Managing users
    1.  
      Adding a tenant
    2.  
      Editing a tenant
    3.  
      Removing a tenant
    4.  
      Adding a local user
    5.  
      Removing a user
    6.  
      Changing the admin user password on the Flex Appliance Console
    7.  
      Changing the hostadmin user password in the Flex Appliance Shell
  5. Using Flex Appliance
    1. Managing applications and upgrade packages in the repository
      1.  
        Adding files to the repository
    2. Creating application instances
      1.  
        Creating a NetBackup master server instance
      2.  
        Creating a NetBackup media server instance
    3. Managing application instances
      1.  
        Viewing instance performance metrics
      2.  
        Running NetBackup commands on an application instance
      3.  
        Establishing trust with a NetBackup 7.7.3 master server instance
  6. Monitoring the appliance
    1. About AutoSupport and Call Home
      1.  
        Viewing Call Home information
      2.  
        Configuring Call Home settings
      3.  
        Deleting and disabling Call Home settings
    2. Monitoring the hardware from the Flex Appliance Shell
      1.  
        Viewing node information
      2.  
        Viewing Primary Storage Shelf information
      3.  
        Viewing Expansion Storage Shelf information
    3.  
      Viewing hardware faults
    4.  
      Viewing system data
  7. Reconfiguring the appliance
    1.  
      Performing a factory reset
    2.  
      Performing a storage reset
    3.  
      Removing a node
  8. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Gathering device logs on a Flex 5340 appliance

About AutoSupport and Call Home

Veritas AutoSupport is a set of infrastructures, processes, and systems that enhance the support experience through proactive monitoring of Veritas Appliance hardware and software. AutoSupport also provides automated error reporting and support case creation.

AutoSupport correlates the Call Home data with other site configuration data held by Veritas, for technical support and error analysis. With AutoSupport, Veritas greatly improves the customer support experience.

Call Home provides information regarding appliance component states and status. Call Home is enabled by default. This chapter explains how to view information, configure Call Home, and delete or disable Call Home settings.

Note:

For information about accessing and using the Flex Appliance Shell, see the following topic:

See Accessing and using the Flex Appliance Shell.

More information about AutoSupport and Call Home is available in the Veritas Appliance AutoSupport 2.0 Reference Guide at the following site:

Appliance documentation