Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (1.0)
Platform: 5340
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      About the Flex Appliance documentation
    3.  
      Operational notes
  2. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Common tasks in Flex Appliance
  3. Modifying settings
    1.  
      Creating a network bond
    2.  
      Deleting a network bond
    3.  
      Configuring a network interface
    4.  
      Setting the date and time for appliance nodes
  4. Configuring Call Home
    1.  
      About AutoSupport and Call Home
    2.  
      Viewing Call Home information
    3.  
      Configuring Call Home settings
    4.  
      Deleting and disabling Call Home settings
  5. Managing users
    1.  
      Adding a tenant
    2.  
      Editing a tenant
    3.  
      Removing a tenant
    4.  
      Adding a user
    5.  
      Removing a local user
    6.  
      Changing the password for the admin user on the Flex Appliance Console
    7.  
      Changing a hostadmin user password
  6. Using Flex Appliance
    1. Managing applications and upgrade packages in the repository
      1.  
        Adding files to the repository
    2. Creating application instances
      1.  
        Creating a NetBackup master server instance
      2.  
        Creating a NetBackup media server instance
    3. Managing application instances
      1.  
        Viewing instance performance metrics
      2.  
        Running NetBackup commands on an application instance
      3.  
        Establishing trust with a NetBackup 7.7.3 master server instance
  7. Monitoring the appliance
    1.  
      Monitoring the hardware from the Flex Appliance Shell
    2.  
      Viewing node information
    3.  
      Viewing Primary Storage Shelf information
    4.  
      Viewing Expansion Storage Shelf information
    5.  
      Viewing hardware faults
    6.  
      Viewing system data
  8. Reconfiguring the appliance
    1.  
      Performing a factory reset
    2.  
      Performing a storage reset
    3.  
      Removing a node
  9. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Gathering device logs on a Flex 5340 appliance

Viewing Call Home information

An appliance has the ability to send an email to a local administrator when a hardware failure is detected. You can configure the email address that you want to use for hardware failure notifications from the Flex Appliance Shell. The contents of the email identifies the type of hardware failure that occurred and the status of the failure.

This section provides the information that is specific to the settings and configuration for the Call Home feature.

The available information is provided in the following table.

Table: Call Home information

Command

Description

callhome

Shows the current Call Home settings

callhome-registration <node_name>

Shows Call Home registration information based on the node hostname

callhome-test

Sends a test to verify that Call Home is functional

email

Shows the email and the SMTP settings

email-test

Tests SMTP and sends an email about hardware data

To view information about Call Home

  1. Log in to the Flex Appliance Shell, and type any of the following as needed.

    show alerts callhome

    show alerts callhome-registration <node_name>

    show alerts callhome-test

    show alerts email

    show alerts email-test

  2. Press Enter after each string to display the information.