Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (1.0)
Platform: 5340
  1. Product overview
    1.  
      Introduction to Veritas Flex Appliance
    2.  
      About the Flex Appliance documentation
    3.  
      Operational notes
  2. Getting started
    1.  
      Initial configuration guidelines and checklist
    2.  
      Performing the initial configuration
    3.  
      Adding a node
    4.  
      Accessing and using the Flex Appliance Shell
    5.  
      Accessing and using the Flex Appliance Console
    6.  
      Common tasks in Flex Appliance
  3. Modifying settings
    1.  
      Creating a network bond
    2.  
      Deleting a network bond
    3.  
      Configuring a network interface
    4.  
      Setting the date and time for appliance nodes
  4. Configuring Call Home
    1.  
      About AutoSupport and Call Home
    2.  
      Viewing Call Home information
    3.  
      Configuring Call Home settings
    4.  
      Deleting and disabling Call Home settings
  5. Managing users
    1.  
      Adding a tenant
    2.  
      Editing a tenant
    3.  
      Removing a tenant
    4.  
      Adding a user
    5.  
      Removing a local user
    6.  
      Changing the password for the admin user on the Flex Appliance Console
    7.  
      Changing a hostadmin user password
  6. Using Flex Appliance
    1. Managing applications and upgrade packages in the repository
      1.  
        Adding files to the repository
    2. Creating application instances
      1.  
        Creating a NetBackup master server instance
      2.  
        Creating a NetBackup media server instance
    3. Managing application instances
      1.  
        Viewing instance performance metrics
      2.  
        Running NetBackup commands on an application instance
      3.  
        Establishing trust with a NetBackup 7.7.3 master server instance
  7. Monitoring the appliance
    1.  
      Monitoring the hardware from the Flex Appliance Shell
    2.  
      Viewing node information
    3.  
      Viewing Primary Storage Shelf information
    4.  
      Viewing Expansion Storage Shelf information
    5.  
      Viewing hardware faults
    6.  
      Viewing system data
  8. Reconfiguring the appliance
    1.  
      Performing a factory reset
    2.  
      Performing a storage reset
    3.  
      Removing a node
  9. Troubleshooting guidelines
    1.  
      General troubleshooting steps
    2.  
      Gathering device logs on a Flex 5340 appliance

Deleting and disabling Call Home settings

Call Home is enabled by default. You can delete or disable Call Home settings as needed. Call Home is not required, but it serves as a critical step to proactive customer support and incident response for failures.

This section provides the information that is specific to the settings and configuration for the Call Home feature.

The available options are provided in the following table.

Table: Call Home disable and delete options

Command

Description

callhome

Disable the Call Home feature

callhome-proxy

Disable the Call Home proxy server

callhome-proxy-tunnel

Disable Call Home proxy tunneling

email-sender-id

Delete the email ID for emails that are received from the appliance

email-smtp

Delete the SMTP server that is used by the appliance

email-hardware <email_address>

Delete hardware administrator email accounts

To delete Call Home settings

  1. Log in to the Flex shell, and type any of the following as needed. Press Enter after each string to display the information.
  2. Disable the Call Home feature.

    delete alerts callhome

  3. Disable the Call Home proxy settings.

    delete alerts callhome-proxy

    delete alerts callhome-proxy-tunnel

  4. Delete the appliance sender ID and the SMTP settings.

    delete alerts email-sender-id

    delete alerts email-smtp

  5. Delete the hardware administrator email address.

    delete alerts <email-hardware>