Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (1.0)
Platform: 5340
  1. Product overview
      Introduction to Veritas Flex Appliance
      About the Flex Appliance documentation
      Operational notes
  2. Getting started
      Initial configuration guidelines and checklist
      Performing the initial configuration
      Adding a node
      Accessing and using the Flex Appliance Shell
      Accessing and using the Flex Appliance Console
      Common tasks in Flex Appliance
  3. Modifying settings
      Creating a network bond
      Deleting a network bond
      Configuring a network interface
      Setting the date and time for appliance nodes
  4. Configuring Call Home
      About AutoSupport and Call Home
      Viewing Call Home information
      Configuring Call Home settings
      Deleting and disabling Call Home settings
  5. Managing users
      Adding a tenant
      Editing a tenant
      Removing a tenant
      Adding a user
      Removing a local user
      Changing the password for the admin user on the Flex Appliance Console
      Changing a hostadmin user password
  6. Using Flex Appliance
    1. Managing applications and upgrade packages in the repository
        Adding files to the repository
    2. Creating application instances
        Creating a NetBackup master server instance
        Creating a NetBackup media server instance
    3. Managing application instances
        Viewing instance performance metrics
        Running NetBackup commands on an application instance
        Establishing trust with a NetBackup 7.7.3 master server instance
  7. Monitoring the appliance
      Monitoring the hardware from the Flex Appliance Shell
      Viewing node information
      Viewing Primary Storage Shelf information
      Viewing Expansion Storage Shelf information
      Viewing hardware faults
      Viewing system data
  8. Reconfiguring the appliance
      Performing a factory reset
      Performing a storage reset
      Removing a node
  9. Troubleshooting guidelines
      General troubleshooting steps
      Gathering device logs on a Flex 5340 appliance

Adding a node

Flex Appliance supports up to two nodes on the Veritas 5340 Appliance. You can add a second node during initial configuration or any time after.

A multi-node appliance provides the following benefits:

  • Increased efficiency with a shared workload

  • Automatic failover for a single-node failure

Adding a second node consists of the following tasks:

  • Perform the host network configuration on the new node.

  • From the existing node, add the new node to the appliance.

  • Complete the initial configuration on the new node.

Tasks for adding a node

To perform the host network configuration on the new node

  1. Gather the following details for the new node that you want to add to the appliance:

    • Host IP address

    • Hostname

    Gather the following details from the appliance that you want to add the node to:

    • Default gateway

    • Subnet mask

    • DNS server IP address

    • DNS domain

    • Search domain

  2. Use the following steps to access the Flex Appliance Shell from the Veritas Remote Management Interface:
    • Open a supported web browser on a system that has a network connection to the appliance. Flex Appliance supports the following browsers:

      • Google Chrome version 57 or higher

      • Mozilla Firefox version 52 or higher

    • Enter the IP address that is assigned to the remote management port of the new node.

    • Log in to the Veritas Remote Management Interface with the following default credentials:

      • User Name: sysadmin

      • Password: P@ssw0rd

    • Change the sysadmin password from the known default password as follows:

      • Navigate to Configuration > Users and select the sysadmin user.

      • Click Modify User.

      • Select the Change Password check box and enter a new password.

    • Navigate to Remote Control > Console Redirection and click Launch Console to launch the Flex Appliance Shell.

  3. Log in to the Flex Appliance Shell with the following default credentials:
    • User Name: hostadmin

    • Password: P@ssw0rd

    A welcome message appears in the Flex Appliance Shell with the available commands setup and system.

  4. Before you begin the configuration, run a hardware test as follows:

    • Enter the following command to make sure that the node is available and functional:

      system hardware-errors

    • Enter the following command to verify the storage volumes in the Primary Storage Shelf:

      system hardware-health primaryshelf primaryshelf-component=volume

      You should see six data LUNs in an OK state.

    • If you have one or more Expansion Storage Shelves, enter the following command for each shelf to verify the storage volumes:

      system hardware-health expansionshelf shelf-ID=<ID> expansionshelf-component=volume

      where <ID> is the ID for each expansion shelf.

      You should see six data LUNs in an OK state.

    If you encounter any errors during the hardware check, check the appliance cabling and disks to make sure that everything is connected properly. Make sure that you resolve any hardware errors before you proceed.


    If the hardware check shows any disk or LUN errors, do not proceed with the configuration until those errors are resolved. These issues can cause performance degradation if they are not addressed.

  5. Enter the following command to configure the host network:

    setup configure-network

    Follow the prompts to enter the host network information.

To add the new node to the appliance

  1. Log in to Flex Appliance Shell from the other, preexisting node that was previously configured for the appliance.
  2. From the preexisting node, enter the following command to add the new node to the appliance:

    setup add-node with-response new_node=<hostname>, where <hostname> is the hostname of the node that you want to add.

    When you are prompted for the new node's password, enter P@ssw0rd.


    Do not perform any other tasks on the appliance until the add-node operation is complete.

To complete the initial configuration on the new node

  1. Log back in to the Flex Appliance Shell from the new node that you just added to the appliance. The shell should now display additional command options.
  2. Enter the following commands to change the hostadmin and root passwords from the known default password:

    hostadmin: set user password

    root: set user password user_name=root

    Follow the prompts to enter the new passwords.

  3. Enter the following command to disable the root account on the new node:

    system security root-disable


    The root account is a restricted user account that can put the system at risk. It should only be enabled during initial configuration or under the direct supervision of Veritas Technical Support.

  4. If you added this node as part of the appliance initial configuration, return to the initial configuration procedure and refer to the next steps at the end of the procedure to get started using the appliance.

    See Performing the initial configuration.

    If you added this node after initial configuration and previously created a network bond or added a VLAN tag, you must also add those settings on the new node.

    See Creating a network bond.

    See Configuring a network interface.