Veritas Flex Appliance Getting Started and Administration Guide

Last Published:
Product(s): Appliances (1.0)
Platform: 5340
  1. Product overview
      Introduction to Veritas Flex Appliance
      About the Flex Appliance documentation
      Operational notes
  2. Getting started
      Initial configuration guidelines and checklist
      Performing the initial configuration
      Adding a node
      Accessing and using the Flex Appliance Shell
      Accessing and using the Flex Appliance Console
      Common tasks in Flex Appliance
  3. Modifying settings
      Creating a network bond
      Deleting a network bond
      Configuring a network interface
      Setting the date and time for appliance nodes
  4. Configuring Call Home
      About AutoSupport and Call Home
      Viewing Call Home information
      Configuring Call Home settings
      Deleting and disabling Call Home settings
  5. Managing users
      Adding a tenant
      Editing a tenant
      Removing a tenant
      Adding a user
      Removing a local user
      Changing the password for the admin user on the Flex Appliance Console
      Changing a hostadmin user password
  6. Using Flex Appliance
    1. Managing applications and upgrade packages in the repository
        Adding files to the repository
    2. Creating application instances
        Creating a NetBackup master server instance
        Creating a NetBackup media server instance
    3. Managing application instances
        Viewing instance performance metrics
        Running NetBackup commands on an application instance
        Establishing trust with a NetBackup 7.7.3 master server instance
  7. Monitoring the appliance
      Monitoring the hardware from the Flex Appliance Shell
      Viewing node information
      Viewing Primary Storage Shelf information
      Viewing Expansion Storage Shelf information
      Viewing hardware faults
      Viewing system data
  8. Reconfiguring the appliance
      Performing a factory reset
      Performing a storage reset
      Removing a node
  9. Troubleshooting guidelines
      General troubleshooting steps
      Gathering device logs on a Flex 5340 appliance

Creating a NetBackup media server instance

Use the following procedure to create a NetBackup media server instance in Flex Appliance.

To create a NetBackup media server instance

  1. Make sure that the NetBackup media server application you want to use is located in the repository. See Managing applications and upgrade packages in the repository.
  2. Perform the following tasks if you have not already:
  3. Gather the following information for the new instance:
    • Tenant that you want to assign it to

    • Hostname

    • IP address

    • Network interface

    • Domain name

    • Name servers

    • Search domains

    • Master server hostname

    • CA certificate fingerprint

      NetBackup hosts must have a Certificate Authority (CA) certificate for successful communication. The CA certificate fingerprint is required to set up trust with the master server, which acts as the CA.

    • (Optional) Token for host ID-based certificate

      Depending on the master server security level, the host may require an authorization or a reissue token. If you do not specify a token when you create the instance, the wizard attempts to automatically obtain the certificate.

    • (Optional) Password for host name-based certificate

      A host name-based certificate is mandatory for CloudCatalyst storage or if Enhanced Auditing is enabled on the master server. You can specify the password when you create the instance, or you can deploy the certificate from the master server later.

    • (Optional) NetBackup license key

      NetBackup applications come with an evaluation license key. You must add a permanent NetBackup license key before the evaluation key expires. You can add your permanent key when you create the instance to avoid future issues.


      If the evaluation key expires before you create the instance, the instance creation fails. Make sure that you have a valid license key before you create an instance.

  4. Add the hostname for the new instance to the Media Servers list on the master server, as follows:
    • Log on to the NetBackup Administration Console as the administrator.

    • In the main console window, in the left pane, click NetBackup Management > Host Properties > Master Servers.

    • In the right pane, click on the master server hostname.

    • In the Host Properties window, click Servers > Media Servers.

    • Click Add and enter the hostname for the new instance. The hostname should appear in the Media Servers list.

    • Click OK.

  5. If a firewall exists between the master server and the new instance, open the following ports on the master server to allow communication:
    • vnetd: 13724

    • bprd: 13720

    • PBX: 1556

    • If the master server is a NetBackup appliance that uses TCP, open the following ports:

      443, 5900, and 7578.

  6. Sign in to the Flex Appliance Console and click Create Instance on the home page.
  7. Select the appropriate media server application from the repository list, making sure to verify the version number. Click Next.
  8. Follow the prompts to create the instance. When you are done, you can view the progress in the Activity Monitor, which is accessible from the left pane of the Flex Appliance Console.


    For maximum resize potential, Veritas suggests that you allocate at least 1 TB of storage for each of your storage selections when you create an instance. If you allocate less than 1 TB of storage, you cannot resize the storage past 32 TB in the future.

  9. Once the instance has been created successfully, you must change the password from the known default password. To change the password, open an SSH session to the instance and log in with the following credentials:
    • User name: appadmin

    • Password: P@ssw0rd

    Follow the prompt to enter a new password.

  10. Create the storage servers for your selected storage, as follows:
    • Log on to the NetBackup Administration Console and select either NetBackup Management or Media and Device Management.

    • If you selected AdvancedDisk or Media Server Deduplication Pool (MSDP) storage for the instance, click Configure Disk Storage Servers and follow the prompts to create the storage servers. Enter the following storage information for AdvancedDisk and MSDP:

      • AdvancedDisk storage volume: /mnt/advanceddisk/vol*

      • MSDP storage path: /mnt/msdp/vol0


        If the MSDP disk pool spans multiple volumes, only select vol0.

    • If you selected a CloudCatalyst cache for the instance, click Configure Cloud Storage Servers and follow the prompts to create the storage servers. Enter the following local cache directory for CloudCatalyst:


    See the following guides for additional information on NetBackup storage configuration:

    • The NetBackup AdvancedDisk Storage Solutions Guide

    • The NetBackup Deduplication Guide

  11. If you did not select MSDP storage for the instance, the instance creation is complete after you create the storage servers. You can skip the remaining steps in this procedure.

    If you did select MSDP storage for the instance, tune the NetBackup parameters as follows:

    • Log in to the instance and run the following command:

      sudo /opt/veritas/vxapp-manage/tune -t

    • From the appadmin home or tmp directory, restart the pdde-storage and mtstrmd processes with the following commands:

      sudo /etc/init.d/pdde-storage force-stop

      sudo /etc/init.d/pdde-storage start

      sudo /usr/openv/pdde/pdag/bin/mtstrmd -terminate

      sudo /usr/openv/pdde/pdag/bin/mtstrmd


    Tuning the NetBackup parameters optimizes backup performance and memory usage for the instance. If you skip this step, you may experience backup failures and other performance degradation.

  12. If you allocated more than 80 TB of MSDP storage for the instance, you need to resize the MSDP storage partition. Run the following command:

    sudo /opt/veritas/vxapp-manage/resize


    You also need to perform this step if you provision more than 80 TB of storage for MSDP at a later time. You do not need to perform this step if you resize a smaller amount of existing MSDP storage over 80 TB after you create the instance.