Veritas™ Appliance AutoSupport Reference Guide

Last Published:
Product(s): Appliances (Version Not Specified)
Platform: Veritas 3340,Veritas 5340,Veritas 5150,Veritas 5250,Veritas 5330,Veritas 5240,Veritas 5230

About the MyAppliance portal

The MyAppliance web portal provides a centralized registration and support experience as well as an Information Store for Veritas appliances. You can also access best practices and additional knowledge base articles, as well as register and maintain administrative contact and location information for appliances.


Registering appliances on the MyAppliance portal is not required, but it serves as a critical step in the support process. Registration helps Veritas to contact the right person in the event of an identified appliance failure, and to dispatch field services to the correct location for repairs.