Enterprise Vault.cloud™ Archive Administration Help
- Getting started with Archive Administration
- Archive Overview
- Customer Dashboard
- My Config
- About Provisioning
- About Managed Tags
- About Account Management
- Archive Collectors
- About Exchange Online Archiving
- About Bloomberg Archiving
- About Microsoft Teams Archiving
- Role Management
- Policy Management
- Import Data
- Authentication Management
- AD FS Configuration Guide
- Retention Management
- Continuity Management
- Reports Management
- Notification Management
- Personal.cloud Deployment for IBM Notes
- Archive Administration Updates in Previous Releases
- Archive Administration Known Issues
Archive Administration Known Issues
This document provides information about the known issues that currently exist in Archive Administration.
You currently cannot schedule deployment of Personal Archive web folders for Exchange Online users.
Workaround - deploy web folders manually.
If you click My Config section, you are redirected to the My Config page instead of the next page.on certain pages in the
The Exchange Online Outlook Web App (OWA) does not support the Outlook feature to show a home page by default for a folder. Therefore, you cannot access a Personal Archive web folder from Microsoft Office 365.
The search functionality in Archive Administration currently does not fully support Chinese, Japanese, Korean (CJK) Unified Ideographs.
For more information, see the CJK Unified Ideographs section of the Unicode 7.0 Character Code Charts.
Archive Overview page
The archive overview information and Archive Full Usage Report cannot be exported to a file.
Exchange Online Config page
The URL field in the Exchange Online PowerShell Credentials section is currently not pre-populated.
Workaround - enter https://ps.outlook.com/powershell for Microsoft Exchange Online access into this field.
The state of selected distribution lists is not retained when you close the Select Group Name window in the Archive Provisioning section.
The Personal Archive Access section of the Personal Archive Deployment options should only display if you selected the Exchange Online provisioning option.
You must enter all alias email addresses for each archive account. If you do not enter an alias email address, archived messages for that email address go to the Unassigned Legacy Account. If required, you can submit a request for reassignment of messages from the Unassigned Legacy Account to our data management team.
When you search for archive accounts, you cannot use the alias field as a search criteria.
When you create a new archive account, we recommend that you add Common Names as an alias.
When you disable an archive account, new messages that are sent to that account are no longer saved to that archive. Disabling an archive account does not result in the archive being deleted and the settings for that account are not changed.
If you delete an archive account, the archived messages for the user remain in Enterprise Vault.cloud. These archived messages are not searchable by reviewers or administrators because the account and the associated user is not visible in both Administration Console (Manage) and Discovery Archive.
Role Management page
Users must log out and log back in to their archive account before changes to their role or permissions take effect.