Enterprise Vault.cloud™ Archive Administration Help
- Getting started with Archive Administration
- Archive Overview
- My Config
- About Office 365 mailbox delegation permissions synchronization
- About Provisioning
- About Managed Tags
- About Account Management
- Archive Collectors
- About Box File Archiving
- About Salesforce Chatter Archiving
- About Lync On-Premises Archiving
- About Bloomberg Archiving
- Role Management
- Policy Management
- Import Data
- Authentication Management
- AD FS Configuration Guide
- Retention Management
- Continuity Management
- Reporting and Notifications
- Personal.cloud Deployment for IBM Notes
- Archive Administration Updates in Previous Releases
- Archive Administration Known Issues
About Salesforce Chatter Archiving
The Salesforce Chatter Archiving service is an add-on feature that lets your organization archive posts from provisioned Chatter accounts. Once your organization configures the service, an archival agent collects Chatter posts and sends them to Enterprise Vault.cloud as message attachments. Items that can be archived include the following:
The first 1,000 characters of a Chatter post
Replies to other Chatter posts
URLs posted to Chatter
Files that are uploaded to Chatter from a local computer or from Salesforce
Private Chatter messages
Chatter posts to a group
Direct posts to other Salesforce users
During the archival process, the archival agent creates messages for each archived Chatter post. The following table shows the information that the archival agent uses for each message component.
Table: Archived chatter message components
This default value is used for all Chatter posts that are sent to Enterprise Vault.cloud.
Email address of the Chatter user that created the post.
The primary email address that is used for the corresponding Chatter and Enterprise Vault.cloud accounts must match, for the items to be properly archived.
Text from the Chatter post.
Based on the type of Chatter post archived, and may include URLs that are posted to Chatter or uploaded files.
From Archive Administration, you can perform the following tasks that are related to the Salesforce Chatter File Archiving service:
Configure the Salesforce Chatter Archiving service.
View an archiving summary.
Enable and disable Salesforce Chatter Archiving for individual users.