V-79-57344-4611: GRT Backup to Dedupe Storage failing on a windows 2008 R2 SP1 and Windows 2012 Backup Exec Server after updating to 21.2

Article: 100049831
Last Published: 2021-05-06
Ratings: 0 0
Product(s): Backup Exec

Problem

V-79-57344-4611 GRT Backup to Dedupe Storage failing on a windows 2008 R2 SP1 and Windows 2012 Backup Exec Server after updating to 21.2 

Error Message

Backup Job UMI Code - V-79-57344-4611

Backup Job Log Error - 0xe0001203 - An error occurred while creating or accessing the directory specified for this operation

Command Prompt Error -

Cause

The Issue is seen on some windows 2008 R2 SP1 operating system when Backup Exec is updated to 21.2. The pdfsd driver does not start.

Solution

This issue is resolved in Backup Exec 21.2 R2

References

Etrack : 4031606

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