Adobe Flash Player End Of Life (EOL) impact on eDiscovery Platform

Adobe Flash Player End Of Life (EOL) impact on eDiscovery Platform

Article: 100048659
Last Published: 2021-01-14
Ratings: 23 4
Product(s): eDiscovery Platform


3rd Party End of Life (Adobe Flash Player)



Adobe will EOL support for Adobe Flash Player on December 31, 2020. The decision to end support for Flash Player was made by Adobe due to the diminished usage of the technology and the availability of better, more secure options such as HTML5.

In response, Microsoft will permanently remove Adobe Flash Player as a component of Windows devices by:

  • Providing a means for customers to manually remove Adobe Flash Player in the Fall of 2020.
  • Delivering an optional Windows Update titled “Update for Removal of Adobe Flash Player” that will be made available in early 2021 which will be distributed as a recommended update a few months later.

Prior to eDiscovery Platform 9.5, the eDiscovery Platform used Adobe Flash Player . Adobe Flash Player was completely replaced with HTML5 starting in eDiscovery Platform 9.5 which was released in March 2020. 


What's Affected/Impacted

Customers still using a release prior to eDiscovery Platform 9.5 will be impacted. eDiscovery Platform will load with blank pages.  


Action Required

Please perform one of the following actions:

  • Perform Upgrade
    • Upgrade to eDiscovery Platform 9.5 before the removal of Adobe Flash Player.
    • See Browser Compatibility Chart for more details on browser supportability in eDiscovery Platform 9.5.
  • Request Exception
    • Submit an exception to the IT group within your organization to prevent the Windows Update from being applied to your eDiscovery Platform user's computers.
  • Reinstall Software
    • Download Adobe Flash Player installer from the Adobe's website before December 31, 2020 to be used to reinstall Adobe Flash Player after being removed.

Note: For more information please review the frequently asked questions document.


Adobe and Microsoft References:

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