Enterprise Vault Event 2256 Errors - Troubleshooting Digest

Article: 100038395
Last Published: 2014-11-03
Ratings: 0 0
Product(s): Enterprise Vault

Description

Information on resolving the most common problems related to Enterprise Vault (EV) Event ID 2256 / V-437-2256. Event 2256 can occur in EV for numerous reasons with many accompanying event IDs.  Event ID 2256 generates when the EV Mailbox Archiving task fails or fails upon start-up.


The table below illustrates more information about the error.  Pay close attention to the event category, exception and description within the Event ID.  These identifiers help determine the cause of the error and point to the resolution.
 

Sample Event Example Description
Event ID 2256 Relates to the Veritas Enterprise Vault Error message number
Event or Task Category Archive Task Identifies the Enterprise Vault process that generated the error
Description The Archiving Task 'XXXX' could not be started due to startup errors. Illustrates that a program fault occurred at the time of execution


Solutions for Event 2256 have been separated into two distinct tables:
 

  • Table 1:  Provides technical solutions that contain Event 2256 without Event 3305
  • Table 2:  Provides technical solutions that contain Event 2256 in conjunction with Event 3305

 

 
Table 1: Description of Issue Article #
Event 2256, 2258 or 2949: Archiving task fails due to global catalogue connectivity issues 000039642
Event 3220 and 2256, 2258 or 2949: Archiving tasks fail during startup referring to MSMQ 000013680
Event 3418 and 2256, 2258 or 2949: Archiving task fails for Exchange 2010 due to an incorrect version of Outlook installed 000083543
Event 2256, 2258 or 2949: Archiving task fails due to incorrect SQL database configuration 000022834

 


 

In addition, the below solutions referenced contain both Event 2256 along with Event 3305

 
Table 2: Description of Issue Article #
Event 3305 and 2256, 2258 or 2949: Archiving task fails to start due to Exchange permissions 000029737
Event 3305 and 2256, 2258 or 2949: Archiving task fails to start due to address list access issues 000034182
Event 3305 and 2256, 2258 or 2949: Archiving task fails to start due to incorrect stored credentials 000011578
Event 3305 and 2256, 2258 or 2949: Archiving task fails due to Exchange unavailability 000035864
Event 3305 and 2256, 2258 or 2949: Archiving task fails when Exchange set to use RPC encryption 000011944
Event 3305 and 2256, 2258 or 2949: Archiving task fails to connect when using a Network Load Balancer (NLB) 000010635
Event 3305 and 2256, 2258 or 2949: Varonis Auditing Software monitoring Exchange 2010 CAS Servers causing Archiving tasks to fail. 000016719
Event 3305 and 2256, 2258 or 2949: Archiving tasks fail due to corrupt or excessive number of Outlook mail profiles 000016500

 

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