The Enterprise Vault (EV) File System Archiving (FSA) resource appears offline after a HAD restart.

The Enterprise Vault (EV) File System Archiving (FSA) resource appears offline after a HAD restart.

Article: 100032891
Last Published: 2016-08-22
Ratings: 0 0
Product(s): Enterprise Vault

Problem

When a High Availability Daemon (HAD) restart occurs on a Veritas Cluster Server (VCS) clustered file server the EnterpriseVaultFSA resource will show as offline and not return to an online status automatically. 

Error Message

The following can be seen in the engine_A.txt log file from VCS.  There are no errors logged within EV. 

VCS INFO V-16-1-10304 Resource FileShare_1-EnterpriseVaultFSA (Owner: Unspecified, Group: FileShare_1) is offline on FILESERVER1 (First probe)
 

Solution

The EnterpriseVaultFSA resource must be brought back online manually.

This issue has been addressed in the following release:
 
Enterprise Vault 12.1.1 Release
http://www.veritas.com/docs/000116523

 

References

Etrack : 3895657

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