Enterprise Vault (EV) Custom Filter processing performance may degrade with large Distribution Lists.

Enterprise Vault (EV) Custom Filter processing performance may degrade with large Distribution Lists.

Article: 100032816
Last Published: 2017-08-14
Ratings: 0 0
Product(s): Enterprise Vault

Problem

When using customer filtering within EV there can be a degradation in performance when utilizing large Distribution Lists (DL) and Exchange 2013. 
This may cause a backlog of items to build up in a journal mailbox. 

Error Message

There are no error associated with this issue other than a noticeable decrease in performance. 

Cause

This issue looks to be caused by a DL caching issue within EV. 

A performance issue has also been seen with load balancer settings when using Exchange 2013.  Please refer to the Related Articles section for more information. 

Solution

This issue has been resolved in Enterprise Vault 12.2.0 
http://www.veritas.com/docs/000115777

 

References

Etrack : 3859082

Was this content helpful?