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Enterprise Vault (EV) Custom Filter processing performance may degrade with large Distribution Lists.
Last Published: 2017-08-14
Ratings: 0 0
Product(s): Enterprise Vault
ProblemWhen using customer filtering within EV there can be a degradation in performance when utilizing large Distribution Lists (DL) and Exchange 2013.
This may cause a backlog of items to build up in a journal mailbox.
Error MessageThere are no error associated with this issue other than a noticeable decrease in performance.
CauseThis issue looks to be caused by a DL caching issue within EV.
A performance issue has also been seen with load balancer settings when using Exchange 2013. Please refer to the Related Articles section for more information.
SolutionThis issue has been resolved in Enterprise Vault 12.2.0
Related Knowledge Base Articles
Etrack : 3859082
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