System Recovery Disk (SRD) Creation Wizard incorrectly reports that Windows ADK is not installed.

System Recovery Disk (SRD) Creation Wizard incorrectly reports that Windows ADK is not installed.

Article: 100031936
Last Published: 2016-02-11
Ratings: 0 1
Product(s): System Recovery

Problem

The System Recovery Disk (SRD) Creation Wizard incorrectly reports that the Windows Assessment and Deployment Kit (ADK) is not installed.

User-added image

This is typically seen on Windows 10 machines.

This issue blocks the ability to create an SRD using the Advanced option (required to create both 32 and 64bit SRD's and multilingual SRD's).

Error Message

The Windows Assessment and Deployment Kit (ADK) is not installed on this computer. Before proceeding, you must download and install the ADK.

Cause

This issue is typically seen when both ADK 8.x and 10 are installed on the same machine (ADK 8.x may also have been uninstalled at some stage).

Solution

This issue has been resolved in Veritas System Recovery 16 Service Pack 2. See related documents for more information.


 

Workaround:

Warning: This article contains instructions to edit and or delete registry entries.  Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.

Before editing or deleting any registry keys, in Regedit click File - Export to export the registry keys to a safe location.


1. Run REGEDIT and browse to the following registries.
 x64: HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows Kits
 x86: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Kits

2. Rename (or delete) the key for Installed Products

3. Start the SRD creation wizard to confirm that the ADK installation is now detected

 

References

Etrack : 3868179

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