'You are not creating the Veritas System Recovery Disk on the latest operating system..' is seen when using the typical option to create an SRD on Windows 10.

'You are not creating the Veritas System Recovery Disk on the latest operating system..' is seen when using the typical option to create an SRD on Windows 10.

Article: 100031687
Last Published: 2015-12-16
Ratings: 0 0
Product(s): System Recovery

Problem

When creating a Veritas System Recovery Disk (SRD) using the 'typical' option on Windows 10, the following message is displayed:

User-added image

This is typically seen on a Windows 10 machine that has been upgraded from Windows 8.1.

Error Message

You are not creating the Symantec System Recovery Disk on the latest operating system (Windows 10) that is supported by the product. You can use this recovery disk to restore only Windows 8.1/2012 R2 Server and earlier.

Solution

This issue is fixed in Service Pack 5 (11.1.5) for System Recovery 2013 R2:

Release Notes: https://www.veritas.com/docs/000107924

Service Pack: https://www.veritas.com/docs/000107923

References

Etrack : 3862946

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