Updates, Patches and Late Breaking News for NetBackup 7.7.2

Updates, Patches and Late Breaking News for NetBackup 7.7.2

Article: 100031673
Last Published: 2015-12-10
Ratings: 0 0
Product(s): NetBackup


The Late Breaking News Bulletin has been created in order to provide customers updates on Documentation and Known Issues discovered post release.  These documents attempt to highlight the most "common" known issues and concerns reported by customers.

Guidelines regarding the availability of EEBs/Hotfixes for NetBackup can be found here:


Note: On May 5, 2019, NetBackup 7.7.x will reach End of Standard Support and Extended Technical Support (ETS) will be required to continue receiving support. Please contact Veritas Support to purchase ETS.

Note:  The current version of NetBackup is 8.1.  If you currently have a support subscription with Veritas, an upgrade may be available for no additional charge.  You may verify your eligibility and download the current version of NetBackup at our Entitlement site. If you have additional questions or need assistance please contact Veritas Support. Note that Extended Technical Support (ETS) will be required to receive support for all NetBackup versions 7.7.x and older. Please contact Veritas Support to purchase ETS.

Installation and Upgrade Checklist:

An Installation and Upgrade Checklist is available for NetBackup 7.7 on the SORT website to determine requirements for master, media and clients:


SORT also provides the ability to audit EEBs/Hotfixes in your environment to determine if they are resolved in a current version of NetBackup. You can access the EEB Auditor on SORT at the link below.


Known Issues: Please select the hyperlink on each topic for more information on each issue.

Notification of new NetBackup alerts


Appliance Issues:
Appliance-specific issues are collected in the NetBackup 5xxx Appliance series Late Breaking News:


Installation Issues:
Please review the NetBackup 7.x Upgrade Portal for additional information on how to perform a 7.7.2 upgrade: 


Latest Issues:
New! (ET 3913179) alert: VTS17-004 – A Hotfix is now available for NetBackup and NetBackup Appliances

(ET 3889459) An Emergency Engineering binary (EEB) bundle is available to resolve some NDMP issues in NetBackup 7.7.2.

This EEB contains fixes for the following issues:

Fixed in 8.0: (ET 3875450) NetBackup 7.7.2 NDMP accelerated backups can fail with status 13.

Fixed in 7.7.3: (ET 3876225) NDMP Accelerator-enabled backups fail reporting status code 84.  Additionally, a checksum error can be found in the bptm log.

Fixed in 7.7.3:  alert: VTS16-001: A hotfix is now available for NetBackup, NetBackup OpsCenter, and NetBackup Appliances.

Fixed in 7.7.3:  (ET 3876874) A NetBackup 7.7.2 LiveUpdate to a later version completes, but a job failure is reported.

Fixed in 7.7.3: (ET 3867824) Downloadable Fix: A hotfix is available for NetBackup 7.7.2 which resolves an issue where the Java GUI on a Windows server fails to connect and some NetBackup services fail to start.

(ET 3866417) After upgrading Exchange 2013 to Cumulative Update 11 (CU11), Exchange backup may fail with either status code 69 or 130

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