VMware snapshot backup jobs are failing with status 156.
Error "A general system error occurred: Protocol error from VMX" found in vCenter.
A general system error occurred: Protocol error from VMX
VMware cannot create a quisced snapshot for backup.
This issue is out of scope of NetBackup support.
We need to involve the VMware team to get this issue resolved.
VMware is aware of this issue and has released a KB with regards to this.
Affected VMware products:
VMware ESX 4.1.x
VMware ESXi 4.1.x Embedded
VMware ESXi 4.1.x Installable
VMware ESXi 5.0.x
NBU 18.104.22.168 in Windows Server 2008 R2 (Master / Backup Host), ESX 4.1 Update 2 and VMware clients
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