What Licenses are required with ESX / vSphere to backup and restore virtual machines using the Agent for VMware Virtual Infrastructure (AVVI)

Problem

Backup Exec Agent for VMware Virtual Infrastructure integrates with ESX and vSphere vStorage API's for backup and restore operations.  If the ESX / vSphere host is not licensed for the vStorage API's then backup and restore operations will not be possible with Backup Exec and the Agent for VMware Virtual Infrastructure.

Error

Backup Exec Debug Error (beremote) C:\Program Files\Veritas\Backup Exec\Logs

Current license or ESXi version prohibits execution of the requested operation.

Solution

You can check if this feature is installed in Configuration -> Licensed Features on the ESX/ESXi server:

1. Login to vSphere Client or ESX/ESXi host.

2. Highlight the ESX/ESXi Host.

3. Click on Configuration Tab.

4. Under Licensed Features check if vStorage API's are enabled.

If the ESX/ESXi host is not licensed for these options please contact VMware to obtain the vStorage APIs license.

Virtual Machines can be protected by an Agent based backup job if the vStorage APIs license is not currently enabled.