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Last Published: 2015-06-04
Ratings: 0 0
Product(s): Enterprise Vault
ProblemEnterprise Vault (EV) has the ability to migrate collected data to Amazon. Once the correct Amazon credentials have been entered into the Advanced section of Partition properties the test button fails with "The parameter is incorrect" error as shown below:
Error MessageAn Enterprise Vault event log entry is generated stating:
The 3rd party storage system application 'OST Streamer' has logged the following message:
CStreamerObject::Init(): method failed
Reason = 0x80070057
Description = The 'Type' callback parameter value is invalid.
A DTRACE against the StorageManagment process will reveal the following lines of interest:
EV:M OST Streamer: [TID:10080] CStreamerObject::GetPlugin(): Error quering the key, return value 234
EV~E Event ID: 28944 The 3rd party storage system application 'OST Streamer' has logged the following message: |CStreamerObject::Init(): method failed|Reason = 0x80070057|Description = The 'Type' callback parameter value is invalid. |For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=184.108.40.206&build=220.127.116.1127&error=V-437-28944
EV:M OST Streamer: [TID:10080] CStreamerObject::Init(): Exiting with HRESULT 0x80070057
EV:M [CMigratorToStreamerBridge::InitStreamer] Exiting with HRESULT 0x80070057
EV:M [CMigratorToStreamerBridge::TestConfiguration] Exiting with HRESULT 0x80070057
CauseThis issue only occurs if the Enterprise Vault server is running on a Windows 2012 operating system.
SolutionThis issue has been addressed in the following release:
Enterprise Vault 11.0.1 Cumulative Hotfix 2 Release
Etrack : 3792838
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