Backup Exec 2014 revision 1786 Service Pack 1 Release notes

Backup Exec 2014 revision 1786 Service Pack 1 Release notes

Article: 100023622
Last Published: 2015-09-22
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Product(s): Backup Exec


Backup Exec 2014 revision 1786 Service Pack 1 Release notes 



This Service Pack (SP1) contains added platform support, critical updates, and enhancements for Backup Exec 2014 revision 1786.


Service Pack 1 (SP1) is also a roll-up of the following Backup Exec 2014 revision 1786 hotfixes:

Hotfix # : (217591)
Hotfix # : (218257)


Backup Exec 2014 Service Pack 1 (SP1) can be downloaded here (TECH216718) or under the related documents section.


New features/enhancements are included in this release

  • Support for Windows Server 2012 R2 and Windows 8.1 (SDR) Simplified Disaster Recovery
  • Oracle
  • Red Hat Enterprise Linux 5.10 (RHEL) now with AOFO support
  • Red Hat Enterprise Linux 5.11 (RHEL) without AOFO
  • Microsoft SQL 2014 (Repository)


For more information on what’s new in Backup Exec 2014 SP1 please refer to the updated Readme document that is Available Here.

The Backup Exec Administrator's Guide has been updated to reflect changes introduced in this service pack. For this service pack, updates were made to the section on Simplified Disaster Recovery.


IMPORTANT Note: If you are upgrading from a previous version of Backup Exec or installing for the first time, please be sure you have the latest Backup Exec 2014 installation media with SP1 embedded (the downloaded file will have SP1 in the filename). To obtain the latest install media, have your serial number available and go to  MyVeritas portal (See )  to download. The Backup Exec 2014 SP1 embedded media will be available in 5-7 days after the initial release of the service pack


- Administrative privileges are required to install this Service Pack.

Post requisites
- A full backup is recommended after installing this Service Pack.
- Remote Agent for Windows Servers will need to be updated after installing this Service Pack.
- Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS) will need to be updated after installing this Service Pack.  
- Update SDR media. 

Note: Please refer to the Backup Exec 2014 Readme for Important SDR information. Available Here.



Known issues resolved



-VMware incremental or differential backups fail with 0xe00095b3 - Unable to create the virtual disk when run to a B2D location connected without a drive letter. 000022634
-Blue screen occurs on Windows 2012 Backup Exec server when restoring VMware guest machine with ReFS volume 000022218
-Duplicate backup job of VM using AVVI agent for GRT Incremental backup set from deduplication folder to tape fails with error "Unable to open a disk of the virtual machine". 000021381
-VMware GRT backup of Windows 2012 guest to a tape may cause an exception. 000021173
-Backup of VMware virtual machine with large VMDK files to dedpulication storage folder fails with 0xe0009579. 000020886
-When attempting to backup a virtual machine that has a hostname of "localhost" using the Agent for VMware the backup fails with "A Backup Exec server cannot back itself up when it is installed on a virtual machine". 000020387
-VMware backups post Service Pack 2 for Backup Exec 2012 are slow during updating catalogs portion of the job. 000019951


* -The Environment Checker blocks an upgrade from Backup Exec 2012 SP4 to Backup Exec 2014. 000022094
* -During upgrade to Backup Exec 2012 the Database Migration fails with Invalid format specification. 000085509
* -Upgrade to Backup Exec 2014 fails with error -2067922409 when SQL Server 2008 R2 Express with SP2 fails to install. 000021526
* -Backup Exec hotfix or service pack fails to install if the SQL instance for the Backup Exec database 'sa' user name is renamed or disabled. 000020908
* -Backup Exec 2012 Pre-install Environmental Check hangs on SQL Server Group Check. 000020340
* -Patch has failed to fix BEDB data(schema). Rolling back patch process. 000020033
-Backup Exec 2014 Service Pack 1 cannot be applied over Beta editions of Backup Exec 2014. 000023092
-Backup Exec 2014 Hotfix installation failing with the error "Unable to find a drive with enough free disk space for backup of BEDB database". 000022941
-During patch install Backup Exec takes a long time while running the 'Executing AddBackupOperatorSecurity' command. 000023037
-Patching from SP2 to SP3 fails with dbupgradebuildtobuild.sql error when using a remote SQL instance. 000020562
* Upgrade using the Backup Exec 2014 SP1 embedded media.


-DFS data backed up via Shadow Copy completes successfully, however the job finishes without backing up the DFS data when the Staging area contains the same path as the share. 000009226
-Windows 2008 R2 system fails to boot after manual disaster recovery. 000023107
-In Backup Exec 2014 Unhandled Exception occurs in Management web service while deleting Robotic library that has partitions. 000023123
-VSS writer errors occur after a Backup Exec push install to a Windows 8.0 or 8.1 client. 000023093
-Handle count of beremote.exe on SQL 2012 server increases by ~5 with every backup job. 000023040
-Jobs go into a queued state when Barcode rules are used in mixed media libraries. 000023006
-Backup Exec Management Service crashes when searching a file with multibyte UTF8 characters on Search Wizard. 000022002
-Backup Exec Job Engine stops during backup of remote server. 000021827
-Scheduled Verifies of data appended to tape take progressively longer when many backup sets exist on the tape. 000021822
-Backup Exec Job Engine crashes in CatRealBuild::BlockBad() during backup. 000021804
-VSR Log files are not deleted after backup job runs with Pre/Post-Command. 000021798
-When attempting to restore with Backup Exec 2012 a pop up error occurs: "Unable to insert the (restorejobname). The restore job has no selections." 000021631
-Entering more than 256 characters as the path of "To a different location" creates an incorrect directory -After Install of Backup Exec 2012 SP4, during a redirected restore of file data, credentials revert to default in the restore wizard when clicking Next. 000021373
-After a successful installation of Backup Exec 2012 SP4 multiple "ODBC access error" alerts are received when running backup jobs. -Backup Exec user interface crashes with "Index was out of range" while browsing the day view of the backup calendar in backward direction. 000021102
-Beremote.exe crashes with faulting module ntdll.dll on Media Server while testing credentials or browsing selection lists on Remote Servers and Media Server. 000020992
-Backups fail after changing Backup Exec 3600 R2 Appliance Administrator's password on appliance web UI. 000020605
-Backup Exec remote agent terminates on the Backup Exec media server when backing up file data. 000020282
-Post-command is not run if job fails with 0xe000810c when 'Run post-command even if job fails' and 'Run post-command after job verification completes' options are specified. 000020246
-After running an inventory and catalog job for media backed up in Backup Exec 12.x, Backup Exec 2012 and 2014 restore selections show duplicate entries for DFSR data. 000019957
-For a Test Run job, modifying schedule of a job created using "Create a New job using the settings from an existing job", option would also modify the schedule of another Test Run  job.000019903
-Bengine.exe crash during Windows 2012 backups. 000019780
-Date specified in 'Show backups from' does not have effect for 'Complete online restore of a computer'. 000019528
-In Backup Exec 2012, during a restore, backup sets disappear by toggling the year in the filter when it should show all the included dates. 000020718
-Backup Exec 2014 Hotfixes incorrectly show as Backup Exec 2012 in BkupInst2014.htm log file. 000022818
-Backup Exec Server Service (Beserver.exe) crashes after installing Backup Exec 2014 Hotfix 218257. 000022886
-Tape media that are spanned in a duplicate job indicate that they are not "Media full" but "Appendable" after the job completes. 000018034
-Restore of data from SIS enabled volume fails with “Final error: 0xe0000f11 - An error occurred when attempting to perform decryption operation.” 000018012
-Backup Exec Remote Agent for Windows Server (RAWS) crashes on msvcr80.dll when backing up System State. 000017907
-When attempting to backup two servers with the same netbios name but different FQDN, the job will fail with "0xe0000383 - Failed to log on to Microsoft Windows". 000017828
-Backup Exec Caterror.log is filled with errors Fail to MoveFile Catalogs sdr.tmp to .sdr. 000088263
-Audit logs are deleted based on the time in UTC instead of local time zone. 000087767
-After upgrading Backup Exec to 2014 "The query for Tapedrive failed" is seen at the bottom left corner of the console and tape drives are not visible. 000022186 

-Job Engine service crashes intermittently on segodbc.dll (000022932)




-Backup Exec hotfix install fails on Managed Backup Exec server when Backup Exec database is not hosted on default instance. 000023001
-Backup Exec Server service stops on CAS server on MSVCR100.dll. 000022709
-Backup Exec 2014 Unable to remove the Managed Backup Exec Server(MBES / MMS) option when communications have been lost to the Central Admin Server (CAS) and the option is grayed out. 000022639
-When performing a Liveupdate on a CAS, the user interface is shut down before a dialog pops up telling the user to go into the UI and disable communications. 000021799
-Duplicate jobs on MMSs servers are reported as successfully executed however no data is written to the target and no job log is generated o matter which device the backup is targeted to. 000021059
-Backup Exec bengine service crashes intermittently on CAS server. 000018760
-Backup Exec 2014 Unable to remove the Managed Backup Exec Server(MBES / MMS) option when communications have been lost to the Central Admin Server (CAS) and the option is grayed out. 000022639


-IMG folder copied from one media server to another is deleted after the inventory and catalog process. 000023089
-Data Lifecycle Management does not delete the backup set until the duplicate backup sets on tape expire. 000022935
-Data Lifecycle Management (DLM) may delete expired backup sets that are on disk cartridge media even if they should be retained. 000021960
-BKF files are not deleted from the physical location when backup sets are deleted from the GUI for Legacy Storage folder. 000019669


-Data Domain OST device disappears from the GUI and an error appears in the lower left Corner "Unable To Query OpenStorage Device". 000022673
-An OST device will go offline during device discovery if the BEOST_Sinf file is missing and the device contains one or more data images. 000021805
-PDVFS service crashes intermittently with a faulting module of dcr.dll during GRT Exchange backup. 000019972
-With client side enabled on the deduplication device, GRT restore of an AD user fails with The backup-to-disk folder or the path for staging temporary data on the Backup Exec server must be on an NTFS volume. 000019275
-Optimized duplication job of GRT enabled backups sets fails with 0xe00084af - The directory or file was not found, or could not be accessed. 000019318


-Backups of a Vault Store database on an Enterprise Vault site fail with 0xe0009504 when one of the member servers is no longer accessible. 000021055


-Redirected Exchange restore fails with 'The Exchange server was not found' 000021826
-Backup Exec 2012 fails to detect Exchange server resources after an Exchange update or service pack is installed. 000020070
-GRT restore of read receipts which are attached to an email message fails with "EWS extended error: At least one attachment could not be created". 000019685
-GRT restore of mailboxes with special character * in name completes successfully without restoring the data when partial mailbox is selected. 000018324
-An Exchange Mailbox PST restore to a shared folder restores successfully but the PST is not on the share. 000087746
-Backup Exec Remote Agent (RAWS) crashes on NDMPSRVR.DLL when attempting a redirected restoration of an Exchange 2010 database to flat file or recovery database. 000083021


-Hyper-V backups to Deduplication Storage folders may fail after installing August 2014 Windows update 000023202
-Hyper-V backups to deduplication folder fails if the path name for VM exceeds 248 characters. 000023109
-Restored Hyper-V virtual server from incremental backup goes into recovery mode on startup. 000023090
-When attempting to backup a virtual machine from a Hyper-V host that had been converted from a physical machine, the backup may fail. 000022202
-During the backup of Virtual Machines on a Hyper-V 2012 Host, the Hyper-V host may blue screen. 000020423


-Backup Exec 2014 Remote Agent crashes on ndmpcomm.dll 000022975


-NDMP redirect restore of files from Duplicated backup set fails with an error "0xe000130a - The NDMP server returned a restore error" 000020851
-When attempting to restore from a NDMP volume backup set with Backup Exec 2012 using the "Files and folders located through Search" function, a pop up error occurs: "Unable to insert the (restorejobname). The restore job has no selections." 000021631


-In Point-In-Time conversion to virtual server job, the close button of device selection dialog box is working as submit. 000021801
-Convert to Virtual to a Hyper-V server fails with "0xe000848c - Unable to attach to a resource". 000021298


-Loss of USB keyboard and mouse functions after Simplified Disaster Recovery restore to new hardware. 000021807
-IP address is not retained after remote Simplified Disaster Recovery(SDR) of Windows 2008 x86 hosted on Hyper-V. 000087594
-.DR file size in Network Share is bigger than a local .DR file. 000021563
-After upgrading to Backup Exec 2012 or 2013, the Backup Exec Job Engine service (BENGINE.EXE) crashes with faulting module kernel32.dll when pre-existing IDR to SDR job is run.


-Successful restore of Sharepoint 2010 list results in '#DIV/0!' being displayed in calculated fields. 000020415
-Sharepoint backup fails with error 'Error: Unable to query the Team database meta-data.' 000020080
-Redirect restore of a List item or Document from Doc Library overwrites the existing list on the -Destination Webapp if wrong list or Document Library name is specified in the redirect options. 000019600


-Backup Exec UI crashes while creating a SQL redirected restore job. 000022667
-SQL Log backup linked to a virtual backup fails with 0xE000FE1F error. 000021964




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