Attempts to perform a 'Show archived versions of this item' within SharePoint returns an access denied error.

Attempts to perform a 'Show archived versions of this item' within SharePoint returns an access denied error.

Article: 100015995
Last Published: 2015-09-02
Ratings: 0 0
Product(s): Enterprise Vault

Problem

When a non-admin user clicks on the option to Show archived versions of this item within SharePoint an Access Denied message is returned.  

Error Message

This error message is presented to the user in a pop up window upon clicking the action:

Access Denied
Error details:
Exception from HRESULT: 0xC0041C0E

Cause

When versions are enabled on the SharePoint site and a user goes the to Version History on a file they are given the option to ' Show archived versions for this item'. If the index has rollover volumes a federated search is performed and the Access Denied message is returned to a non-admin user. 

Solution

This issue has been addressed in the following release:
 
Enterprise Vault 11.0.1 Cumulative Hotfix 3 Release
https://www.veritas.com/docs/000025726

Enterprise Vault 12
 
The following link contains information about Enterprise Vault 12
https://www.veritas.com/docs/000099905
 
Note: For information on how to obtain Enterprise Vault 12 see: How to obtain the license key and installation download for Veritas products
 

References

Etrack : 3822088

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