Cannot run Discovery Accelerator Custodian Custom Attribute Searches when Display Names include commas

Cannot run Discovery Accelerator Custodian Custom Attribute Searches when Display Names include commas

Article: 100015993
Last Published: 2018-04-18
Ratings: 0 0
Product(s): Enterprise Vault

Problem

Enterprise Vault (EV) Discovery Accelerator (DA) introduced a new Search feature in 11.0 Service Pack 1 (11.0.1) for entering Custom Attribute values. Targets and Custodian information may be added as values for any string-type Attribute by clicking the Targets and Custodians Picker buttons at the right of the Custom Attribute boxes. The Targets/Custodians are listed based on their default Primary Attribute, which is the Display Name by default. When the Display Name includes commas, such as in the format "Lastname, Firstname", and the Target/Custodian is selected as a Custom Attribute, attempting to Save the Search will result in an error ' Invalid custodian(s)' and will list each Custodian's Display Name component that is displayed before the comma.

Error Message

Error
Invalid custodian(s)

Solution

This issue has been addressed in the following releases:

Enterprise Vault 11.0.1 Cumulative Hotfix 4 Release
https://www.veritas.com/docs/000097959

Enterprise Vault 12.0.1 Release
https://www.veritas.com/docs/000107756

Enterprise Vault 12.1
https://www.veritas.com/docs/000107766

Note: For information on how to obtain Enterprise Vault 12 see: How to obtain the license key and installation download for Veritas products

References

Etrack : 3847576

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