Backup of VMware guest machine fails with an Error “0x200095bf - A failure occurred while locking the virtual machine in place for backup/restore operations”

Backup of VMware guest machine fails with an Error “0x200095bf - A failure occurred while locking the virtual machine in place for backup/restore operations”

Article: 100015432
Modified: 2015-06-23
Ratings: 0 1
Product(s): Backup Exec

Problem

Backup of VMware Virtual Machine fails with the error  “0x200095bf - A failure occurred while locking the virtual machine in place for backup/restore operations”

Error Message

Beremote Debug log on media server shows the following error

[fsys\shared]        - VDDK-Log: VixDiskLib: Close sslIdDb.
[fsys\shared]        - VDDK-Log:VixDiskLib: Release sslIdDb.
[fsys\shared]        - VDDK-Log:VixDiskLib: VixDiskLib_EndAccess: Re-enable Storage VMotion.
[fsys\shared]        - VDDK-Log:VixDiskLib: VixDiskLibVim was not loaded during initialization. Error at 355.
[fsys\shared]        - VDDK-Log: VixDiskLib: VixDiskLib_EndAccess: Enabled Storage VMotion failed. Error 16053 (One or more required subsystems failed to initialize) at 4205.
[fsys\shared]        - VDDK-Log: VixDiskLib: Clean up connection.
[fsys\shared]        - VixDiskLib_PrepareForAccess() failed. Error code 16053. Error Msg: One or more required subsystems failed to initialize
[fsys\shared]        - vddkSetupVMAccessControl() Failure preparing VM for access: server 'TEST' VM 'moRef=vm-1244'. Error Text: 'One or more required subsystems failed to initialize' Error: '16053'

Cause

This issue occurs due to a known issue with the libraries used by VDDK 6.0 when vCenter Server 6.0 and VDDK 6.0 are installed on the same server. Please refer the VMware KB article mentioned in the solution.

Solution

Install Backup Exec 15 and VMware vCenter 6.0 on different servers. If you have already installed Backup Exec 15 and VMware vCenter 6.0 on the same computer, uninstall vCenter and then restart Backup Exec services. Install vCenter on a different computer.

VMware has acknowledged the issue and more information can be found on the below link

https://kb.vmware.com/kb/2120818 

References

Etrack : 3773250

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