V-79-57344-3905 error when backing up Exchange on SBS2011 to RDX

V-79-57344-3905 error when backing up Exchange on SBS2011 to RDX

Article: 100014074
Modified: 2014-09-19
Ratings: 0 3
Product(s): Backup Exec

Problem

When backing up Exchange on an SBS 2011 server, the information store backups fail reporting the errors shown below. This happened during both full and incremental backups and as such the second message appear to be misleading.

Issue was reported using RDX storage however may not be specific to RDX

issue was reported on an SBS server that was not configured in English, however again may not be specific to regional configurations

Error Message

V-79-57344-34009 - An error was encountered creating on-disk catalog. If this is an incremental backup, cataloging of the generated media may not work correctly.

Solution

Veritas Corporation has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Corporation is committed to product quality and satisfied customers.
 
This issue is currently under investigation by Veritas Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see   https://www.veritas.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 

Note:
Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.
 

References

Etrack : 3618233

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