Enterprise Vault PST Migration may cause the Vault Admin Console to hang

Enterprise Vault PST Migration may cause the Vault Admin Console to hang

Article: 100013411
Last Published: 2014-10-30
Ratings: 0 0
Product(s): Enterprise Vault

Problem

The Vault Administration Console may hang when migrating PST files into Enterprise Vault.  Additionally, EV processes that use MAPI such as AgentClientBroker, EVPM, MigratorServer and StorageCrawler may appear inactive when viewed in Task Manager.

 

Workaround:

Currently the only workaround available is to reboot the EV server to recover from the hang symptom and then disable any Server Driven or Client Driven PST Migration until a fix is available.
 

Solution

This issue has been addressed in the following release:
 
Enterprise Vault 11.0.0 Cumulative Hotfix 2 Release
www.veritas.com/docs/000023370
 

 

References

Etrack : 3547619

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