Enterprise Vault for Domino: Store and Cancel buttons do not work for Lotus Notes / IBM Notes installed on MAC OS X

Enterprise Vault for Domino: Store and Cancel buttons do not work for Lotus Notes / IBM Notes installed on MAC OS X

Article: 100012691
Last Published: 2015-01-07
Ratings: 0 0
Product(s): Enterprise Vault

Problem

'Enterprise Vault Store' and 'Enterprise Vault Cancel' buttons do not work for Lotus Notes / IBM Notes installed on 'MAC OS X'

Error Message

The EVClientLog<DATE>.txt contains the errors: 

Enterprise Vault Store:
CN=Admin/O=example    EVSETNOTEPROPERTY   Line:23 Error in loading DLL

Enterprise Vault Cancel:
CN=Admin/O=example    EVREMOVENOTEPROPERTY   Line:24 Error in loading DLL

No error is logged to the user

Cause

The Enterprise Vault extensions support for Lotus Notes / IBM Notes installed on MAC OS X is based on a 'best effort'

Solution

This issue has been addressed in the following release:

Enterprise Vault 11.0.0 Cumulative Hotfix 2 Release:
http://www.veritas.com/docs/000023370

Enterprise Vault 11.0.1 – Release Details
http://www.veritas.com/docs/000004504

 

 

References

Etrack : 3508934

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