Unable to manually archive emails in Outlook Web Access 2010 (OWA) using Internet Explorer 10 in Compatibility Mode.

Unable to manually archive emails in Outlook Web Access 2010 (OWA) using Internet Explorer 10 in Compatibility Mode.

Article: 100010764
Last Published: 2014-05-02
Ratings: 0 0
Product(s): Enterprise Vault

Problem

Performing a manual Archive from OWA 2010 using Internet Explorer 10 in compatibility mode results in the Web Page dialog box appearing with blank Archive and Retention Category fields

Error Message

An error may also display with following verbiage: 'Object doesn't support property or method 'selectSingleNode'

 

Solution

 This issue has been addressed
 
Enterprise Vault 10.0.4 Cumulative Hotfix 2 (CHF2) Release
https://www.veritas.com/docs/000019728


Applies To

Exchange 2010 environment

References

Etrack : 3327444

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