An Enterprise Vault EVSVR Verify DatabaseLinkages or Complete operation reports Collection records where RefCount greater than TotalCount
A collection record which has a RefCount greater than its TotalCount is an indication that a problem exists with the physical Collection record or with the Database records associated with the Collection. Performing a 'Delete Surplus References' repair operation will perform a Verify 'DatabaseLinkages' prior to performing any repair operations.
Collection file path: \\Server\EVPartition01aa23b4c5678d90$\2010\10-01\0\Collection123456.CAB, Identity: 123456, TotalCount: 200, RefCount: 205
This issue has been resolved in the following releases:
Enterprise Vault 9.0.4 Cumulative Hotfix 5 Release
Enterprise Vault 9.0.5 - Release Details
Enterprise Vault 10.0.3 - Release Details
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