Updates, Patches and Late Breaking News for for Enterprise Vault 10.0.1

Updates, Patches and Late Breaking News for for Enterprise Vault 10.0.1

Article: 100004493
Last Published: 2017-10-19
Ratings: 0 0
Product(s): Enterprise Vault


Enterprise Vault 10.0.4 is now available!

Veritas Corporation updates this article as new customer-related information pertaining to 10.0 becomes available. Veritas recommends that you frequently check this article for updates or subscribe to receive updates to this article.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment. Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions.


Veritas recommends that you frequently check this article for updates or Subscribe to receive email notification each time this article is updated.

Software Alerts


Enterprise Vault for File System Archiving Article
A potential for data loss can occur when the Enterprise Vault File System Archiving Agent has been upgraded from Enterprise Vault version 9.0.x to 10.0.x, or version 10.0.0 to 10.0.1 AL1325 

Known Issues Existing in 10.0.1:
Veritas Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 10.0. Veritas Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.
Enterprise Vault Article
'IVMetaDataSync' returns a count of search collections as '-1' thus Indexing meta data synch never completes. 000024774
Unable to list the contents of the whole archive. Contact your administrator. 000022729
Event ID 7110 can occur during SIS Part validation after sparse file collections has extracted items from CAB files for re-collection. 000021462
An EVSVR DirectoryArchives Repair operation fails to recreate an ArchiveFolder is a DVS file is missing in the folder being repaired 000020133
The archival of .mht files may cause Event ID 6952 - error code 0x8003001d 000019742
EVDuplicateCleaner.exe might fail with the error "ERROR: Timeout expired" 000021952


Enterprise Vault for Microsoft Exchange Article
Orphaned Dumpster items can prevent EVSVR Repair ItemCounts operation from processing correctly. 000024848
Cross Saveset-collection partition causing the archived content to be inaccessible.. 000024891
'Event ID 7110 may be logged if an archive export PST is imported into a new archive. 000024803
Enterprise Vault (EV) Vault Cache Synchronization fails for all users when the EV server is running with a Turkish language setting 000024493
Post processing may fail for Custom Recurring Calendar items with error 0x8004010f (MAPI_E_NOT_FOUND) 000024557
A Move Archive process may not complete because the Shortcut Processing phase stays in Running mode 000023752
Only one archiving pass is being performed on certain Enterprise Vault (EV) enabled users 000023864
Customized filter settings are unexpectedly removed from the Deleted Items folder of mailboxes on Exchange 2013 000023184
Enterprise Vault PST Migration may cause the Vault Admin Console to hang 000022752
Enterprise Vault Archiving fails when encounters invalid Distribution list or Recipient MAPI attributes 000022080
StorageOnlineOPNS Fails to Stop/Start: The RPC server is unavailable. (0x800706ba) 000021919
No new items are added to one of more index volumes on an EV server. An error indicating that the index volume is Throttling is logged in the dtrace. 000022037
Users are repeatedly prompted for credentials when SISParts are not available from store while attempting to retrieve an item 000021507
EVSVR DirectoryArchives Repair cannot move savesets from duplicate to existing/recreated ArchiveFolders with 10,000 items or more. 000021271
A Reporting role is not synchronized to Reporting Services if a security group is added to this role 000021352
PDF attachments to signed emails (IPM.Note.SMIME.MultipartSigned) cannot be opened from a Centera partition 000020814
Additional file types added to the Enterprise Vault (EV) registry value 'ExcludedFileTypesFromConversion' are reset. 000020482
Mail Items with attachments that have an RMS policy applied to them do not display correctly when opened 000020459
Searching across Enterprise Vault (EV) 32 bit indexes fails when searching across EV servers 000019887
Large items, that are not replaced with an EV shortcut when archived, may be re-archived multiple times 000019924
An unsupported Microsoft Outlook version has been detected 000019692
Unable to maunally archive emails in Outlook Web Access 2010 (OWA) using Internet Explorer 10 in Compatibility Mode. 000019574
An EVSVR DirectoryArchives Repair operation can generate "Error deleting surplus Vault record" errors 000019257
DeleteEmptyFolders can delete the deleted items folder and it is not recreated properly by Virtual Vault 000018971
Certain Archived Items have an Incorrect ArchivedDate and IDCheckSumHigh within the Saveset Table 000018741
Actions taken in the Outlook Add-in are not properly recorded in the EV Audit log 000018739
Shortcuts cannot be replied to or forwarded in Outlook 2010/2013 when Enterprise Vault is unavailable. 000018704
Enterprise Vault (EV) migration to Amazon Simple Storage is limited to US region buckets 000018535
Delegate searches fail to complete when email messages have been marked as private. 000018344
Public folder restores and/or archiving intermittently stop working until EV services are restarted or the server is rebooted 000087353
Vault Cache sync fails due to "An invalid character was found in text content" 000012309
In certain circumstances, the Enterprise Vault (EV) Backtrace function can generated more than expected logs, which may cause drivespace issues. 000088224
Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB 000007282
Migrating Enterprise Vault (EV) data to Amazon S3 storage requires the region to be United States 000087916
A security warning is displayed when opening Archive Explorer 000087827
The size of the Centera Staging Area may grow when Device Level Sharing is not turned on 000076592
Processing embedded messages with thousands of recipients can cause StorageCrawler processes to consume more CPU resources than usual 000087495
The Indexing Collection-Service and Crawler-Service processes have a high Virtual Memory usage 000095016
EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache 000087184
During a Move Archive, the error "The destination saveset specifies a different Site to the source saveset.|You can't copy savesets between sites" occurs when moving an archive within the same site. 000087333
When moving items between mailboxes without Owner permissions applied, Outlook may exit unexpectedly 000076572
Enterprise Vault (EV) archived items are not retrieved successfully via Outlook Web Access (OWA) when the user account is hidden from Exchange Address Lists 000094969
Event ID 41352: Index Volumes Processor - Indexing engine unreachable 000015717
A 7110 warning is returned in Enterprise Vault (EV) indicating that An invalid SIS part was encountered while doing watch file scan. 000081299
Outlook 2010 hangs when loading the Enterprise Vault (EV) Add-In 000081304
The 'Store' and 'Restore' buttons for the Enterprise Vault (EV) for Mac Tool bar do not work for every other attempt. 000076567
"Login Failure: Unknown user or bad password" when attempting to sign into the Enterprise Vault (EV) for Mac tool bar. 000076564
Server settings migration wizard fails if indexes on the source Enterprise Vault server are at 64 bit 000094939
Enterprise Vault Mobile Search users receive 'Access Denied' when searching an Archive that has Index Roll Over. 000076557
Enterprise Vault for Exchange 10.0.1, Index rebuild or retrieve of archived items fail logging the error with Event ID 6882 for the Storage Crawler about 'Unable to complete retrieval request, Reason: The parameter is incorrect (0x80070057)' 000081288
Error with the Enterprise Vault Services after an uninstall of the Enterprise Vault Client from the server 000015723
Enterprise Vault (EV) archiving may return a 6882 error when attempting to index very large files. 000016908
Performance of indexing may degrade over time causing a large backlog of items waiting to be indexed 000016532
The 'View' and 'Restore' buttons are not functioning on the EV client extensions for MAC. 000016260
Index "Verify" on x32 index volume creates an IndexMissing.log . This cause DA Search error "Some items could not be searched". 000076529
Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing 000085951
Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table. 000085764
Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard 000085735
Velocity System Reporting folder grows rapidly until disk is full 000085407 
Outlook Add-in enables deletion of Special Folders from delegated mailboxes 000094729 
Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment 000084446 
IPM.Schedule.Meeting.* messages are archived multiple times by the Journal Task 000084559 
The Enterprise Vault (EV) Storage Expiry report is not written if processing was ended by the schedule and did not complete. 000084187
Export Archive Wizard aborts when it encounters a problematic saveset. 000015943 
An Enterprise Vault EVSVR Verify DatabaseLinkages or Complete operation reports Collection records where RefCount greater than TotalCount 000015436 
Items exist in the Vault Store database, but the associated Archive or ArchiveFolder entry is missing from EnterpriseVaultDirectory database. 000013275
MAC OS 10.6.4 and Outlook 2011 is unable to manually archive by folder 000083518


Enterprise Vault for File System Archiving Article
Violation of File Blocking Rules do not trigger notifications and files are not quarantined 000023875
Enterprise Vault (EV) FSAUtility Placeholder Migration fails with "Failed to idetify CurrentRootFolder" 000023397
Enterprise vault archiving may fails to index large FSA items stored in Centera Storage and returns timeout error 000021873
FSAUtility -pm incorrectly migrating PH that belong to other Volume / AP targets 000019888
Users with permissions to Volume target shares are unable to access the archived content via Archive Explorer 000019885
Browser Search fails to search SubFolders of a selected folder when the archive has a large number of folders 000019730
New Partition wizard cannot enumerate additional Windows partitions 000076595
Errors retrieving multiple placeholders from VNX 000087232
Clustered File Server unresponsive in a hung state following large number of FSA Placeholder recalls. 000086354
The Enterprise Vault (EV) File System Archiving (FSA) FSAUtility process may return a 'System.OutOfMemoryException' when using the -pm option. 000016539
FSAUTILITY Restore and Recreate options fail 000016475
FSA Shortcut Deletion doesn't occur during Shortcut Deletion schedule period 000085836
File System Archiving does not process the folder structure in alpha-numerical order on Celerra 000084576


Enterprise Vault for Lotus Domino Article
 Event ID 41162 'Failed to determine Directory Assistance configuration' 000025704
Enterprise Vault Provisioning or Archiving task fails - Event ID 41050 'Unable to initialize Names and Address Book session for Domino server' 000025568
'Event ID 41163 Error: Could not load file or assembly EVManagedLibrary.dll. 000024785
In rare circumstances Domino delivery reports archived by Enterprise Vault prior to EV 8.0 cannot be opened from Compliance and Discovery Accelerator 000023849
Enterprise Vault for Domino: Store and Cancel buttons do not work for Lotus Notes / IBM Notes installed on MAC OS X 000021780
NSF Import fails with 'Domino Server is unavailable' if the target user's mailbox has been deleted 000018586
Enterprise Vault for Domino: from Lotus Notes it is not possible to the see content of "display / conversation" when retrieving EV archived items 000018116
Enterprise Vault for Domino: embedded attachments in Calendar and Mail item bodies cannot be opened; users are getting 'Note Item not found' 000017889
Enterprise Vault for Domino: "from DWA/iNotes clicking the 'Delete All' button in the junk folder does not delete items as expected" 000095051
Enterprise Vault for Domino: "from DWA/iNotes unable to properly forward or reply archived emails containing attachments with CJK characters" 000076601
Enterprise Vault for Domino, users are getting 'Notes error: Unknown OS error' and 'Module: EVLAUNCHDOCUMENT, Line: 76' retrieving archived emails from someone else Domino mailbox 000095011 
Enterprise Vault Domino Archiving task fails with Event ID 41163 about "Error saving note: Invalid or nonexistent document" 000076588
Enterprise Vault Domino Archiving task fails with Event ID 41163 about "Error saving note: Note item not found" 000087309
Enterprise Vault for Domino, encrypted emails cannot be opened from DWA/iNotes 000076594
Enterprise Vault for Domino: "Unable to properly forward multiple items (archived or not) if EV template is in use" 000076546
Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site 000015439
When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy TECH170053
Domino Vault Cache temporary databases EVR_*.nsf could build up the EVDG folder Data\EV and they are not removed after their usage 000085216
Duplicate Enterprise Vault hidden views could be created in Domino Mailboxes provisioned by Enterprise Vault 000076518
Event ID 41206 - Error: Illegal SMTP address: invalid.smtpaddress@ 000084937
EVInstall.nsf execution log contains "Warning: Error compiling shared actions" towards multilanguage mail templates 000076504
Mail-in Databases that are a member of a Domino Directory group and also have an alias fail to provision. 000015283
While manually enabling multiple Domino Mailboxes for archiving, if the enable wizard encounters an error with enabling a Mailbox, attempting to continue processing the remaining Mailboxes will fail on each subsequent Mailbox. 000013664



Enterprise Vault for Microsoft SharePoint Article
Enterprise Vault (EV) SharePoint archiving can return an error in XML document if there is an invalid character found. 000021465
EVSPShortcutManager is unable to recall items when the operating system and website language settings are different 000021417
Custom site layouts in Sharepoint may not display correctly for users with Read permissions on the site 000020936
The Enterprise Vault (EV) SharePoint task may return a Warning and not create shortcuts on certain files. 000019008
When using EVSPShortcutManager to recall shortcuts every library in the Web Application fails with 'InsufficientPermissions (-10010)' 000018390
The Enterprise Vault (EV) EVSPShortcutmanager is not processing items within the site due to a blank url for a list. 000087774
Enterprise Vault (EV) is unable to archive SharePoint files if the url is blank. 000087773
Sharepoint Archiving fails when a Document Library metadata field does not have a Display Name value and the archiving policy is set to archive based on metadata values. 000086529



Enterprise Vault Compliance Accelerator Article
 Resubmitted Accelerator Searches using less than 100 percent Sampling return unexpected results 000025760
Compliance Accelerator Reviewer Activity Detail Report fails with error: Query execution failed for dataset 'CustomerDataset' 000024496
Unable to change the Sampling percentage of an Application or Department search to a fraction. 000086224 
Folder Delete permission through Monitored Employee Group assignment do not revoke properly when an individual is removed from the AD Group. 000016534 
Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater. 000085995



Enterprise Vault Discovery Accelerator Article
Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains.  000076593
Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater. 000085995
Discovery Accelerator Analytics does not enable correctly 000084890
Event ID 13360, "Arithmetic overflow occurred", error thrown attempting to apply Legal Holds in Veritas Enterprise Vault (EV) Discovery Accelerator (DA). 000084685
While searching on a large quantity of Index Volumes, the performance is extremely slow causing the User Interface to become unresponsive 000012794


Enterprise Vault Discovery Collector Article
Enterprise Vault Discovery Collector (EVDC) susceptibility to vulnerability CVE-2011-3192          TECH181507

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