Event ID 2777 occurs when attempting to manually archive a folder.

Event ID 2777 occurs when attempting to manually archive a folder.

Article: 100003408
Last Published: 2014-11-07
Ratings: 0 1
Product(s): Enterprise Vault

Problem

Event ID 2777 is returned when attempting to archive a folder from Outlook, however items in the folder can be archived.

 

Error Message

Event ID: 2777 The mailbox: /o=First Organization/ou=Exchange Administrative Group/cn=Recipients/cn=user does NOT have write access to the following vault: |Vault Name: user |VaultId: 1B294417DA5C18247A2DCD9AD9451C5031110000EV9 |This is specified on the folder: ArchiveFolder. All messages within this folder will be ignored.

 

Cause

NOTE:  The deny permission overrides the allow permission in the archive.  If a group a user is a member of has been denied the Write permission then the user should not be able to write data to that archive. 

 

Solution

Veritas Corporation has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.

There are currently no plans to address this issue by way of a cumulative hotfix or service pack in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time, but is not scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns. For information on how to contact Veritas Sales, please see
https://www.veritas.com.


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