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StorageTek SL500

PorcoDio
Level 4

Hi,

 

 in my enviroment i've two StorageTek SL500 Tape Library but doesn't works because i've an very old firmware.

 

Someone know the minimal firmware to work fine whit NBU 7.6.0.4

 

Tahnks
 

1 ACCEPTED SOLUTION

Accepted Solutions

Nicolai
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You will never get a "INCOMPATIBLE MEDIUM INSTALLED" go away with a firmware update.

Using incompatible label will also provoke this error - the StorageTek robot  does verify if the cartridge will fit in the tape drive. And for a good reason - STK did have support for a long list of tape drives. Just imagine putting a STK9840  tape into a LTO drive - I can hear the broken plastic already :)

Can you please post a picture of the bar code label. 

Storagetek type of label 

http://www.tri-optic.com/catalog/CategoryView.aspx?categoryid=5

Set "Manufacturer/Reseller:" to Storagetk in the left hand menu.

 

View solution in original post

44 REPLIES 44

Nicolai
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I did a look in the Netbackup HCL 

http://www.symantec.com/business/support/library/BUSINESS/xCL/TECH76495/nbu_7x_hcl.html#tape_libraries-tape_libraries_-_vendor_compatibility-storagetek

I did not see a requirement for a minimum firmware level. Any reason believing its a firmware issue.

Else I would recommend contacting Oracle for the latest version of the firmware. According to the manual the firmware could be public available, but seems its changed since Oracle took over SUN.

https://docs.oracle.com/cd/E19724-01/96116KB/96116KB.pdf

Page 273

PorcoDio
Level 4

Whit my actualy firmware and version of vmWare SL 500 doesn't work.......where the issue????

Marianne
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We have no idea why it is not working because you have not given ANY sort of information.

What exactly is 'not working'?

Does the OS see the devices? 
Can you run 'scan' command (under ...\veritas\volmgr\bin) and show us the output?

PorcoDio
Level 4

@Marianne, this is the command output

--------------------------------------------------------------------------------------------------------------------------------------------------------------

************************************************************
*********************** SDT_TAPE    ************************
*********************** SDT_CHANGER ************************
************************************************************
------------------------------------------------------------
Device Name  : "Tape0"
Passthru Name: "Tape0"
Volume Header: ""
Port: 4; Bus: 0; Target: 17; LUN: 0
Inquiry    : "IBM     ULTRIUM-TD2     73V1"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD2     "
Product Rev: "73V1"
Serial Number: "9110815020"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD2     9110815020"
Device Type    : SDT_TAPE
NetBackup Drive Type: 10
Removable      : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "Tape1"
Passthru Name: "Tape1"
Volume Header: ""
Port: 4; Bus: 0; Target: 18; LUN: 0
Inquiry    : "IBM     ULTRIUM-TD2     53Y2"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD2     "
Product Rev: "53Y2"
Serial Number: "1110187621"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD2     1110187621"
Device Type    : SDT_TAPE
NetBackup Drive Type: 10
Removable      : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "Tape2"
Passthru Name: "Tape2"
Volume Header: ""
Port: 4; Bus: 0; Target: 19; LUN: 0
Inquiry    : "IBM     ULTRIUM-TD2     53Y2"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD2     "
Product Rev: "53Y2"
Serial Number: "1110187443"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD2     1110187443"
Device Type    : SDT_TAPE
NetBackup Drive Type: 10
Removable      : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : ""
Passthru Name: ""
Volume Header: ""
Port: 4; Bus: 0; Target: 20; LUN: 0
Inquiry    : "STK     SL500           1201"
Vendor ID  : "STK     "
Product ID : "SL500           "
Product Rev: "1201"
Serial Number: "522000000579"
WWN          : ""
WWN Id Type  : 0
Device Identifier: ""
Device Type    : SDT_CHANGER
NetBackup Robot Type: 8
Removable      : Yes
Device Supports: SCSI-5
Number of Drives : 4
Number of Slots  : 100
Number of Media Access Ports: 15
Drive 1 Serial Number      : "9110815020"
Drive 2 Serial Number      : "1110188907"
Drive 3 Serial Number      : "1110187443"
Drive 4 Serial Number      : "1110187621"
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "Tape3"
Passthru Name: "Tape3"
Volume Header: ""
Port: 4; Bus: 0; Target: 21; LUN: 0
Inquiry    : "IBM     ULTRIUM-TD2     53Y2"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD2     "
Product Rev: "53Y2"
Serial Number: "1110188907"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD2     1110188907"
Device Type    : SDT_TAPE
NetBackup Drive Type: 10
Removable      : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "Tape4"
Passthru Name: "Tape4"
Volume Header: ""
Port: 5; Bus: 0; Target: 14; LUN: 0
Inquiry    : "IBM     ULTRIUM-TD4     94D7"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD4     "
Product Rev: "94D7"
Serial Number: "1310260233"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD4     1310260233"
Device Type    : SDT_TAPE
NetBackup Drive Type: 3
Removable      : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "Tape5"
Passthru Name: "Tape5"
Volume Header: ""
Port: 5; Bus: 0; Target: 15; LUN: 0
Inquiry    : "IBM     ULTRIUM-TD4     7381"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD4     "
Product Rev: "7381"
Serial Number: "1310045590"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD4     1310045590"
Device Type    : SDT_TAPE
NetBackup Drive Type: 3
Removable      : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : ""
Passthru Name: ""
Volume Header: ""
Port: 5; Bus: 0; Target: 16; LUN: 0
Inquiry    : "STK     SL500           1201"
Vendor ID  : "STK     "
Product ID : "SL500           "
Product Rev: "1201"
Serial Number: "522000000472"
WWN          : ""
WWN Id Type  : 0
Device Identifier: ""
Device Type    : SDT_CHANGER
NetBackup Robot Type: 8
Removable      : Yes
Device Supports: SCSI-5
Number of Drives : 4
Number of Slots  : 100
Number of Media Access Ports: 15
Drive 1 Serial Number      : "1310045590"
Drive 2 Serial Number      : "1310064759"
Drive 3 Serial Number      : "1310260233"
Drive 4 Serial Number      : "1310260345"
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "Tape6"
Passthru Name: "Tape6"
Volume Header: ""
Port: 5; Bus: 0; Target: 17; LUN: 0
Inquiry    : "IBM     ULTRIUM-TD4     7BG2"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD4     "
Product Rev: "7BG2"
Serial Number: "1310064759"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD4     1310064759"
Device Type    : SDT_TAPE
NetBackup Drive Type: 3
Removable      : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name  : "Tape7"
Passthru Name: "Tape7"
Volume Header: ""
Port: 5; Bus: 0; Target: 18; LUN: 0
Inquiry    : "IBM     ULTRIUM-TD4     94D7"
Vendor ID  : "IBM     "
Product ID : "ULTRIUM-TD4     "
Product Rev: "94D7"
Serial Number: "1310260345"
WWN          : ""
WWN Id Type  : 0
Device Identifier: "IBM     ULTRIUM-TD4     1310260345"
Device Type    : SDT_TAPE
NetBackup Drive Type: 3
Removable      : Yes
Device Supports: SCSI-3
Flags : 0x0
Reason: 0x0

Marianne
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So, the OS and NBU sees 2 SL500 robots.

One robot has 4 x LTO2 tape drives and the 2nd robot has 4 x LTO4 tape drives.

Other than way too many tape drives attached to a single server, what exactly is wrong?

What is 'not working'?

What steps have you followed to add the devices and and use them in NBU?

PorcoDio
Level 4

The library is correctly added in NBU enviroment but the only operation can i do is put a tape in cap.

Marianne
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Are there barcoded tapes in the robots?
(LTO2 media with LTO2 labels in robot with LTO2 drives and LTO4 media with LTO4 labels in robot with LTO4 drives).
Have you Inventoried the robot(s)?
(You can select 'Empty Media Access Port...' before you select Start.)
In which Pool are the tapes after Inventory?

Have you added Storage Units for each robot?

Have you selected these STUs in Backup Policies?
And which Volume Pool was selected?

What happens if you kick off a Backup Policy?
If you are getting an error, what is the error code/message?

Please show us NBU config:

Device config:
 ...\veritas\volmgr\bin\tpconfig -l

STU config:
 ...\veritas\netbackup\bin\admincmd\bpstulist -U

Backup policy config for one of your policies:
 ...\veritas\netbackup
\bin\admincmd\bppllist <policy-name> -U

 

Nicolai
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Did you use the storage wizard in the Netbackup GUI to add the robot ?

Else I would recommed removing the drives and robot and re-add using the wizard. 

PorcoDio
Level 4

Marianne, can you post the correct configuration????

 

I've leave (sorry but i can't find correct word) all library and now i will configure on my enviroment so teach me correct procedure please, if is possible.

Marianne
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I have posted the steps that you need to complete in the list of questions above:

https://www-secure.symantec.com/connect/forums/storagetek-sl500#comment-10813661 

If you are new to NBU and do not understand step-by-step configuration, starting with devices, then media, then creating policies, we can unfortunately not cover all of this in a single forum discussion.

Either start by reading NBU manuals such as Getting Started Guide, Device Configuration Guide, NetBackup Admin Guide I, etc (All NBU documentation can be downloaded here:  http://www.symantec.com/docs/DOC6488 )  
or ask your management to book you on 5-day NBU clasroom training
or go through free online training (See 'Training' link at the bottom of this page) 
or else as your Symantec reseller to assist with configuration.

PS:
Seems you are not new to NBU and you have had these 2 libraries in your environment for a while...?
I found this post: SL 500 Tape Library 

Trying to figure out what exactly the issue is right now???
What is NOT working? Or what errors you are seeing?

PorcoDio
Level 4

I've configured, whit wizard, only 1 tape. Now i do some test

Marianne
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Curious to see what exactly is configured.

Please show us output of these commands:

Device config:
 ...\veritas\volmgr\bin\tpconfig -l

Available media:
 ...\veritas\netbackup\bin\goodies\available_media

STU config:
 ...\veritas\netbackup\bin\admincmd\bpstulist -U

Backup policy config for one of your policies:
 ...\veritas\netbackup\bin\admincmd\bppllist <policy-name> -U

PorcoDio
Level 4

Well,

 

 after test this the situation:

 

1) Work's only 3 on 4 tape drive (the tape don't working have different firmware)

2) After runned inventory had found 76 tape but only 17 works fine (for the other says can mount tape)

I try to make new label for the unmontable tape.

At the end i'll try to mount second library and do same test.

 

@Marianne

when i launch the command i'll post here result.

 

Thanks folk's

 

 

 

Marianne
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NBU 7.x HCL  http://www.symantec.com/docs/TECH76495  says the following about firmware for tape libraries and tape drives:

2. Firmware versions are no longer listed in this section. Symantec recommends using the most recent version of firmware available when you configure the library with NetBackup.
When a minimum firmware version is required, it will be listed in the Notes column. If a firmware version is causing a problem, Symantec will work with the hardware vendor to resolve the problem. Symantec and most hardware vendors listed are members of TSANet.

 

You can get latest firmware and tape drivers from IBM web site for your LTO2's and LTO4's.
(Are you aware that LTO2 is EOL?)

About tape labels - we have pointed out that STK robots need specific labels for tapes in your other post:
  SL 500 Tape Library 
Not sure why you are still having issues almost a year later?

Nicolai
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Sorry no - the firmware in the tape drives has a library specific version. You need to get the firmware from Oracle.

Nicolai
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"unmontable tape."

To me this sound like incompatible media more than incompatible firmware. The fact that the robot does mount tape indicate the robot is working.

As Marianne has pointed out - those unreadable tapes. Do they have STK compatible bar code label ?

Can you take a picture and show us ?

PorcoDio
Level 4

@Marianne

Device config:

Device Robot Drive       Robot                    Drive                Device
Type     Num Index  Type DrNum Status  Comment    Name                 Path
robot      0    -    TLD    -       -  -          -                    {4,0,19,0}
  drive    -    0 hcart2    1      UP  -          IBM.ULTRIUM-TD2.000  {4,0,16,0}
  drive    -    1 hcart2    4      UP  -          IBM.ULTRIUM-TD2.001  {4,0,17,0}
  drive    -    2 hcart2    3      UP  -          IBM.ULTRIUM-TD2.002  {4,0,18,0}
  drive    -    3 hcart2    2      UP  -          IBM.ULTRIUM-TD2.003  {4,0,20,0}
robot      1    -    TLD    -       -  -          -                    SVCEDGEUTE019
  drive    -    4  hcart    3      UP  -          IBM.ULTRIUM-TD4.000  {5,0,22,0}
  drive    -    5  hcart    1      UP  -          IBM.ULTRIUM-TD4.001  {5,0,23,0}
  drive    -    6  hcart    2      UP  -          IBM.ULTRIUM-TD4.002  {5,0,25,0}
  drive    -    7  hcart    4      UP  -          IBM.ULTRIUM-TD4.003  {5,0,26,0}

--------------------------------------------------------------------------------------------------------------------------------------------------------------

Available Media

media   media   robot   robot   robot   side/   ret    size     status
 ID     type    type      #     slot    face    level  KBytes
----------------------------------------------------------------------------
CatalogBackup pool


CleaningTape pool


DataStore pool


DBOracle pool


FileServer pool

LT2002  HCART2   TLD      0       16     -       4     180043786        ACTI
LT2003  HCART2   TLD      0       10     -       3     2557     ACTIVE
LT2005  HCART2   TLD      0       58     -       3     164605   ACTIVE
LT2006  HCART2   TLD      0       9      -       -     -        AVAILABLE
LT2008  HCART2   TLD      0       25     -       -     -        AVAILABLE
LT2009  HCART2   TLD      0       29     -       -     -        AVAILABLE
LT2010  HCART2   TLD      0       28     -       -     -        AVAILABLE
LT2011  HCART2   TLD      0       82     -       -     -        AVAILABLE
LT2012  HCART2   TLD      0       69     -       -     -        AVAILABLE
LT2013  HCART2   TLD      0       92     -       -     -        AVAILABLE
LT2014  HCART2   TLD      0       77     -       -     -        AVAILABLE
LT2015  HCART2   TLD      0       84     -       -     -        AVAILABLE
LT2016  HCART2   TLD      0       80     -       -     -        AVAILABLE
LT2017  HCART2   TLD      0       85     -       -     -        AVAILABLE
LT2018  HCART2   TLD      0       81     -       -     -        AVAILABLE
LT2019  HCART2   TLD      0       34     -       -     -        AVAILABLE
LT2020  HCART2   TLD      0       12     -       -     -        AVAILABLE

NetBackup pool

LT2021  HCART2   TLD      0       30     -       -     -        AVAILABLE
LT2023  HCART2   TLD      0       51     -       -     -        AVAILABLE
LT2024  HCART2   TLD      0       26     -       -     -        AVAILABLE
LT2026  HCART2   TLD      0       19     -       -     -        AVAILABLE
LT2027  HCART2   TLD      0       68     -       -     -        AVAILABLE
LT2028  HCART2   TLD      0       32     -       -     -        AVAILABLE
LT2029  HCART2   TLD      0       96     -       -     -        AVAILABLE
LT2030  HCART2   TLD      0       21     -       -     -        AVAILABLE
LT2031  HCART2   TLD      0       56     -       -     -        AVAILABLE
LT2033  HCART2   TLD      0       37     -       -     -        AVAILABLE
LT2034  HCART2   TLD      0       99     -       -     -        AVAILABLE
LT2035  HCART2   TLD      0       39     -       -     -        AVAILABLE
LT2036  HCART2   TLD      0       22     -       -     -        AVAILABLE
LT2037  HCART2   TLD      0       55     -       -     -        AVAILABLE
LT2038  HCART2   TLD      0       17     -       -     -        AVAILABLE
LT2039  HCART2   TLD      0       61     -       -     -        AVAILABLE
LT2044  HCART2   TLD      0       93     -       -     -        AVAILABLE
LT2045  HCART2   TLD      0       88     -       -     -        AVAILABLE
LT2047  HCART2   TLD      0       89     -       -     -        AVAILABLE
LT2050  HCART2   TLD      0       20     -       -     -        AVAILABLE
LT2051  HCART2   TLD      0       90     -       -     -        AVAILABLE
LT2053  HCART2   TLD      0       23     -       -     -        AVAILABLE
LT2054  HCART2   TLD      0       78     -       -     -        AVAILABLE
LT2055  HCART2   TLD      0       31     -       -     -        AVAILABLE
LT2056  HCART2   TLD      0       35     -       -     -        AVAILABLE
LT2057  HCART2   TLD      0       79     -       -     -        AVAILABLE
LT2059  HCART2   TLD      0       48     -       -     -        AVAILABLE
LT2060  HCART2   TLD      0       94     -       -     -        AVAILABLE
LT2061  HCART2   TLD      0       74     -       -     -        AVAILABLE
LT2062  HCART2   TLD      0       73     -       -     -        AVAILABLE
LT2063  HCART2   TLD      0       14     -       -     -        AVAILABLE
LT2064  HCART2   TLD      0       42     -       -     -        AVAILABLE
LT2069  HCART2   TLD      0       41     -       -     -        AVAILABLE
LT2071  HCART2   TLD      0       91     -       -     -        AVAILABLE
LT2073  HCART2   TLD      0       43     -       -     -        AVAILABLE
LT2075  HCART2   TLD      0       70     -       -     -        AVAILABLE
LT2077  HCART2   TLD      0       13     -       -     -        AVAILABLE
LT2079  HCART2   TLD      0       52     -       -     -        AVAILABLE
LT2081  HCART2   TLD      0       66     -       -     -        AVAILABLE
LT2083  HCART2   TLD      0       49     -       -     -        AVAILABLE
LT2084  HCART2   TLD      0       46     -       -     -        AVAILABLE
LT2087  HCART2   TLD      0       57     -       -     -        AVAILABLE
LT2088  HCART2   TLD      0       40     -       -     -        AVAILABLE
LT2090  HCART2   TLD      0       83     -       -     -        AVAILABLE
LT2091  HCART2   TLD      0       100    -       -     -        AVAILABLE
LT2092  HCART2   TLD      0       38     -       -     -        AVAILABLE
LT2093  HCART2   TLD      0       8      -       -     -        AVAILABLE
LT2094  HCART2   TLD      0       47     -       -     -        AVAILABLE
LT2095  HCART2   TLD      0       24     -       -     -        AVAILABLE
LT2096  HCART2   TLD      0       72     -       -     -        AVAILABLE
LT2097  HCART2   TLD      0       95     -       -     -        AVAILABLE
LT2099  HCART2   TLD      0       67     -       -     -        AVAILABLE
LT2101  HCART2   TLD      0       44     -       -     -        AVAILABLE
LT2103  HCART2   TLD      0       15     -       -     -        AVAILABLE
LT2105  HCART2   TLD      0       62     -       -     -        AVAILABLE
LT2106  HCART2   TLD      0       33     -       -     -        AVAILABLE
LT2110  HCART2   TLD      0       53     -       -     -        AVAILABLE
LT2113  HCART2   TLD      0       71     -       -     -        AVAILABLE
LT2116  HCART2   TLD      0       59     -       -     -        AVAILABLE
LT4001  HCART    TLD      1       8      -       -     -        AVAILABLE
LT4002  HCART    TLD      1       22     -       -     -        AVAILABLE
LT4003  HCART    TLD      1       16     -       -     -        AVAILABLE
LT4004  HCART    TLD      1       21     -       -     -        AVAILABLE
LT4005  HCART    TLD      1       39     -       -     -        AVAILABLE
LT4006  HCART    TLD      1       23     -       -     -        AVAILABLE
LT4007  HCART    TLD      1       15     -       -     -        AVAILABLE
LT4008  HCART    TLD      1       14     -       -     -        AVAILABLE
LT4010  HCART    TLD      1       13     -       -     -        AVAILABLE
LT4011  HCART    TLD      1       40     -       -     -        AVAILABLE
LT4012  HCART    TLD      1       10     -       -     -        AVAILABLE
LT4014  HCART    TLD      1       12     -       -     -        AVAILABLE
LT4015  HCART    TLD      1       29     -       -     -        AVAILABLE
LT4016  HCART    TLD      1       11     -       -     -        AVAILABLE
LT4017  HCART    TLD      1       99     -       -     -        AVAILABLE
LT4019  HCART    TLD      1       56     -       -     -        AVAILABLE
LT4020  HCART    TLD      1       24     -       -     -        AVAILABLE
LT4021  HCART    TLD      1       32     -       -     -        AVAILABLE
LT4022  HCART    TLD      1       62     -       -     -        AVAILABLE
LT4023  HCART    TLD      1       26     -       -     -        AVAILABLE
LT4024  HCART    TLD      1       66     -       -     -        AVAILABLE
LT4025  HCART    TLD      1       17     -       -     -        AVAILABLE
LT4026  HCART    TLD      1       77     -       -     -        AVAILABLE
LT4027  HCART    TLD      1       88     -       -     -        AVAILABLE
LT4028  HCART    TLD      1       78     -       -     -        AVAILABLE
LT4029  HCART    TLD      1       28     -       -     -        AVAILABLE
LT4030  HCART    TLD      1       52     -       -     -        AVAILABLE
LT4031  HCART    TLD      1       19     -       -     -        AVAILABLE
LT4032  HCART    TLD      1       20     -       -     -        AVAILABLE
LT4033  HCART    TLD      1       33     -       -     -        AVAILABLE
LT4034  HCART    TLD      1       89     -       -     -        AVAILABLE
LT4035  HCART    TLD      1       100    -       -     -        AVAILABLE
LT4036  HCART    TLD      1       67     -       -     -        AVAILABLE
LT4037  HCART    TLD      1       38     -       -     -        AVAILABLE
LT4038  HCART    TLD      1       43     -       -     -        AVAILABLE
LT4039  HCART    TLD      1       48     -       -     -        AVAILABLE
LT4040  HCART    TLD      1       34     -       -     -        AVAILABLE
LT4041  HCART    TLD      1       60     -       -     -        AVAILABLE
LT4042  HCART    TLD      1       37     -       -     -        AVAILABLE
LT4043  HCART    TLD      1       42     -       -     -        AVAILABLE
LT4044  HCART    TLD      1       41     -       -     -        AVAILABLE
LT4045  HCART    TLD      1       50     -       -     -        AVAILABLE
LT4046  HCART    TLD      1       57     -       -     -        AVAILABLE
LT4047  HCART    TLD      1       44     -       -     -        AVAILABLE
LT4048  HCART    TLD      1       53     -       -     -        AVAILABLE
LT4049  HCART    TLD      1       31     -       -     -        AVAILABLE
LT4050  HCART    TLD      1       58     -       -     -        AVAILABLE
LT4051  HCART    TLD      1       49     -       -     -        AVAILABLE
LT4053  HCART    TLD      1       47     -       -     -        AVAILABLE
LT4054  HCART    TLD      1       61     -       -     -        AVAILABLE
LT4055  HCART    TLD      1       35     -       -     -        AVAILABLE
LT4056  HCART    TLD      1       51     -       -     -        AVAILABLE
LT4057  HCART    TLD      1       30     -       -     -        AVAILABLE
LT4058  HCART    TLD      1       55     -       -     -        AVAILABLE
LT4059  HCART    TLD      1       59     -       -     -        AVAILABLE
LT4060  HCART    TLD      1       25     -       -     -        AVAILABLE

None pool

CLNU01  HC_CLN   TLD      1       2      -       -     -        AVAILABLE
CLNU02  HC_CLN   TLD      0       3      -       -     -        AVAILABLE
CLNU03  HC_CLN   TLD      1       1      -       -     -        AVAILABLE
CLNU04  HC_CLN   TLD      0       1      -       -     -        AVAILABLE
CLNU05  HC_CLN   TLD      1       4      -       -     -        AVAILABLE
CLNU06  HC_CLN   TLD      0       6      -       -     -        AVAILABLE
CLNU07  HC_CLN   TLD      1       3      -       -     -        AVAILABLE
CLNU08  HC_CLN   TLD      0       7      -       -     -        AVAILABLE
CLNU09  HC_CLN   TLD      1       7      -       -     -        AVAILABLE
CLNU10  HC_CLN   TLD      0       5      -       -     -        AVAILABLE
CLNU11  HC_CLN   TLD      1       6      -       -     -        AVAILABLE
CLNU12  HC_CLN   TLD      0       2      -       -     -        AVAILABLE
CLNU13  HC_CLN   TLD      1       5      -       -     -        AVAILABLE
CLNU14  HC_CLN   TLD      0       4      -       -     -        AVAILABLE

Scracth pool


VCB pool

----------------------------------------------------------------------------------------------------------------------------------------------------------

bpstulist -U

Label:                SVCEDGEUTE008-hcart2-robot-tld-0
Storage Unit Type:    Media Manager
Host Connection:      SVCEDGEUTE008
Number of Drives:     4
On Demand Only:       no
Max MPX/drive:        1
Density:              hcart2 - 1/2 Inch Cartridge 2
Robot Type/Number:    TLD / 0
Max Fragment Size:    1048576 MB

Label:                SVCEDGEUTE009-hcart2-robot-tld-0
Storage Unit Type:    Media Manager
Host Connection:      SVCEDGEUTE009
Number of Drives:     4
On Demand Only:       no
Max MPX/drive:        1
Density:              hcart2 - 1/2 Inch Cartridge 2
Robot Type/Number:    TLD / 0
Max Fragment Size:    1048576 MB

Label:                SVCEDGEUTE018-hcart2-robot-tld-0
Storage Unit Type:    Media Manager
Host Connection:      SVCEDGEUTE018
Number of Drives:     4
On Demand Only:       no
Max MPX/drive:        1
Density:              hcart2 - 1/2 Inch Cartridge 2
Robot Type/Number:    TLD / 0
Max Fragment Size:    1048576 MB

Label:                SVCEDGEUTE019-hcart2-robot-tld-0
Storage Unit Type:    Media Manager
Host Connection:      SVCEDGEUTE019
Number of Drives:     4
On Demand Only:       no
Max MPX/drive:        1
Density:              hcart2 - 1/2 Inch Cartridge 2
Robot Type/Number:    TLD / 0
Max Fragment Size:    1048576 MB

Label:                SVCEDGEUTE008-hcart-robot-tld-1
Storage Unit Type:    Media Manager
Host Connection:      SVCEDGEUTE008
Number of Drives:     4
On Demand Only:       no
Max MPX/drive:        1
Density:              hcart - 1/2 Inch Cartridge
Robot Type/Number:    TLD / 1
Max Fragment Size:    1048576 MB

Label:                SVCEDGEUTE009-hcart-robot-tld-1
Storage Unit Type:    Media Manager
Host Connection:      SVCEDGEUTE009
Number of Drives:     4
On Demand Only:       no
Max MPX/drive:        1
Density:              hcart - 1/2 Inch Cartridge
Robot Type/Number:    TLD / 1
Max Fragment Size:    1048576 MB

Label:                SVCEDGEUTE018-hcart-robot-tld-1
Storage Unit Type:    Media Manager
Host Connection:      SVCEDGEUTE018
Number of Drives:     4
On Demand Only:       no
Max MPX/drive:        1
Density:              hcart - 1/2 Inch Cartridge
Robot Type/Number:    TLD / 1
Max Fragment Size:    1048576 MB

Label:                SVCEDGEUTE019-hcart-robot-tld-1
Storage Unit Type:    Media Manager
Host Connection:      SVCEDGEUTE019
Number of Drives:     4
On Demand Only:       no
Max MPX/drive:        1
Density:              hcart - 1/2 Inch Cartridge
Robot Type/Number:    TLD / 1
Max Fragment Size:    1048576 MB

Label:                svcedgeute008_disk_dedup
Storage Unit Type:    Disk
Storage Unit Subtype: DiskPool (6)
Host Connection:      SVCEDGEUTE008
Concurrent Jobs:      30
On Demand Only:       yes
Max MPX:              1
Max Fragment Size:    51200 MB
Block Sharing:        yes
Ok On Root:           no
Disk Pool:            Storage_Dedup_Pool_008
Snapshots:            no
Replication Primary:  no
Replication Source:   no
Replication Target:   no
Mirror            :   no
Independent       :   no

Label:                svcedgeute006_Catalog_Bck
Storage Unit Type:    Disk
Storage Unit Subtype: Basic (1)
Host Connection:      SVCEDGEUTE006
Concurrent Jobs:      10
On Demand Only:       yes
Max MPX:              1
Path:                 "M:\"
Max Fragment Size:    51200 MB
Stage data:           no
Block Sharing:        no
High Water Mark:      95
Low Water Mark:       70
Ok On Root:           no

Label:                svcedgeute018_disk_dedup
Storage Unit Type:    Disk
Storage Unit Subtype: DiskPool (6)
Host Connection:      SVCEDGEUTE018
Concurrent Jobs:      60
On Demand Only:       yes
Max MPX:              1
Max Fragment Size:    51200 MB
Block Sharing:        yes
Ok On Root:           no
Disk Pool:            Storage_Dedup_Pool_018
Snapshots:            no
Replication Primary:  no
Replication Source:   no
Replication Target:   no
Mirror            :   no
Independent       :   no

Label:                svcedgeute019_disk_dedup
Storage Unit Type:    Disk
Storage Unit Subtype: DiskPool (6)
Host Connection:      SVCEDGEUTE019
Concurrent Jobs:      60
On Demand Only:       yes
Max MPX:              1
Max Fragment Size:    51200 MB
Block Sharing:        yes
Ok On Root:           no
Disk Pool:            Storage_Dedup_Pool_019
Snapshots:            no
Replication Primary:  no
Replication Source:   yes
Replication Target:   yes
Mirror            :   no
Independent       :   no

Label:                svcedgeute009_disk_dedup
Storage Unit Type:    Disk
Storage Unit Subtype: DiskPool (6)
Host Connection:      SVCEDGEUTE009
Concurrent Jobs:      30
On Demand Only:       yes
Max MPX:              1
Max Fragment Size:    51200 MB
Block Sharing:        yes
Ok On Root:           no
Disk Pool:            Storage_Dedup_Pool_009
Snapshots:            no
Replication Primary:  no
Replication Source:   no
Replication Target:   no
Mirror            :   no
Independent       :   no

Label:                svccedgeute008_catalog_backup
Storage Unit Type:    Disk
Storage Unit Subtype: Basic (1)
Host Connection:      SVCEDGEUTE008
Concurrent Jobs:      2
On Demand Only:       yes
Max MPX:              1
Path:                 "X:\Catalog_Backup"
Max Fragment Size:    524288 MB
Stage data:           no
Block Sharing:        no
High Water Mark:      95
Low Water Mark:       80
Ok On Root:           no

-----------------------------------------------------------------------------------------------------------------------------------------------------------

 

PorcoDio
Level 4

Pay attention, tape from LT2002 to LT2020 works fine

 

@Nicolai

i've found a code on drives, and drives work  (library whit LTO2) have this code 53Y2. The other drives have different code and doesn't work

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

The tapes that are working fine are in FileServer pool.

Lots of tapes in NetBackup pool.

Did you move these tapes to NetBackup pool because they are 'not working'?
Or are they 'not working' because you don't have any backup policies for STUs attached to robot 0 with NetBackup Pool selected?

And you have for some reason configured a Scratch pool but not using it at all?

Looking at available_media output, it seems as if LTO4 drives and media in robot 1 is not used at all.

Why would you be using the robot with EOL LTO2 tape drives and not the currently supported LTO4 devices?

Apologies, but I am still battling to figure out what exactly the issue is here...