10-11-2013 08:00 AM
I just installed a Dell FS7600 and am trying to get the NDMP backups to work. When I select a regular backup (not a onetime backup as described in the link below), I receive this error:
Completed status: Failed
Final error: 0xe0001319 - The provider that was selected in the NDMP backup job options does not match the provider that was selected in the Include/Exclude backup selections.
Final error category: Resource Errors
I verified that the credentials worked and am not sure what to try from here.
I already looked at this link and it didn’t solve the issue.
http://www.symantec.com/business/support/index?page=content&id=TECH200143
Currently running:
Backup Exec version 14.0 1798.1251
FS7600 Firmware version 2.0.7170
Server 2008R2
This is the first NDMP device we have owned so it could be something simple I am missing.
Thanks
Steve
Solved! Go to Solution.
10-21-2013 05:42 PM
I contacted Symantec support and they were able to provide a script to fix the issue.
10-11-2013 08:14 AM
Try changing the Backup method to "0" - Full Backup. If it still does not help, the it could be something related to this technote
http://www.symantec.com/docs/TECH208690
You might want to open a support ticket to work on this issue.
10-11-2013 08:27 AM
The issue persists. Since I don;t have a support contract and Symantec doesn't have a solution anyway is seems like I am stuck until a patch is released.
Thanks for the help.
Steve
10-11-2013 12:25 PM
Sending DM
10-11-2013 01:10 PM
Was this an upgrade from a previous version or a clean install?
10-11-2013 01:29 PM
I upgraded to Server 2012 last year
10-11-2013 01:48 PM
Sorry, my question wasn't clear that I was asking about BE upgrade versus clean install. I assume you answered about BE as Windows Server 2012 isn't supported.
10-11-2013 02:00 PM
Yes I upgraded from BE 2010 to BE 2012 last year.
10-11-2013 02:04 PM
Although I think that I had to uninstall BE2010 first so other than the database and the leftovers that the 2010 uninstall didn't clean up I guess it was a clean installation.
10-11-2013 06:57 PM
Have you tried editing your job and then do this
10-21-2013 05:42 PM
I contacted Symantec support and they were able to provide a script to fix the issue.
10-22-2013 06:58 AM
likely this issue? http://www.symantec.com/docs/TECH208690
10-22-2013 05:11 PM
Yes that is the technote that described the issue. It sounds like they are working on a fix but in the mean time a quick SQL script did the trick.